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Basin Harbor

3.5 star property
Beachfront hotel with a golf course for sun and fun

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Basin Harbor

IPod dock, MP3 dock
View from room
Outdoor pool, pool umbrellas, pool loungers
Living area
Individually decorated, individually furnished, iron/ironing board, WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Deluxe Room, Multiple Beds, Lake View (Three Bedroom Cottage-Lake View)

Individually decorated, individually furnished, iron/ironing board, WiFi

Deluxe Room, Multiple Beds, Lake View (Three Bedroom Cottage-Lake View)

Highlights

Deck/patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
3 bedrooms
Private bathroom
  • 91 sq m
  • Lake view
  • Sleeps 9
  • 5 Single Beds

View all photos for Standard Room, Multiple Beds (Three Bedroom Cottage- Standard)

Individually decorated, individually furnished, iron/ironing board, WiFi

Standard Room, Multiple Beds (Three Bedroom Cottage- Standard)

Highlights

Deck/patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
3 bedrooms
Private bathroom
  • 83 sq m
  • Sleeps 9
  • 5 Single Beds

View all photos for Deluxe Room, 1 Single Bed, Lake View (One Bedroom Suite)

Individually decorated, individually furnished, iron/ironing board, WiFi

Deluxe Room, 1 Single Bed, Lake View (One Bedroom Suite)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Separate bedroom
Private bathroom
Shower/bath combination
  • 46 sq m
  • Lake view
  • Sleeps 5
  • 1 Single Bed

View all photos for Deluxe Room, 2 Double Beds (Champlain House Guest Room)

Individually decorated, individually furnished, iron/ironing board, WiFi

Deluxe Room, 2 Double Beds (Champlain House Guest Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 44 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Single Bed, Golf View (Studio Cottage-Standard)

Individually decorated, individually furnished, iron/ironing board, WiFi

Standard Room, 1 Single Bed, Golf View (Studio Cottage-Standard)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Private bathroom
Shower/bath combination
Hairdryer
  • 37 sq m
  • Golf view
  • Sleeps 4
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Lake View (Studio Cottage-Lake View)

Individually decorated, individually furnished, iron/ironing board, WiFi

Deluxe Room, 1 King Bed, Lake View (Studio Cottage-Lake View)

Highlights

Deck/patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Private bathroom
Shower/bath combination
Hairdryer
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Lake View (Harbor Homestead Guest Room)

Individually decorated, individually furnished, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed, Lake View (Harbor Homestead Guest Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
IPod dock
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Lake View (Main Lodge Guest Room)

Individually decorated, individually furnished, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed, Lake View (Main Lodge Guest Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
IPod dock
  • 18 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Lake View (Main Lodge Guest Room)

Individually decorated, individually furnished, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Lake View (Main Lodge Guest Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
IPod dock
  • 16 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Lake View (Studio Cottage-Lake View)

Individually decorated, individually furnished, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed, Lake View (Studio Cottage-Lake View)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Private bathroom
Shower/bath combination
Hairdryer
  • 18.6 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Golf View (Studio Cottage-Standard)

Individually decorated, individually furnished, iron/ironing board, WiFi

Standard Room, 1 Single Bed, Golf View (Studio Cottage-Standard)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 31 sq m
  • Golf view
  • Sleeps 4
  • 1 Single Bed

View all photos for Deluxe Room, 1 Queen Bed (Studio Suite)

Individually decorated, individually furnished, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed (Studio Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Harbor Homestead Guest Room)

Individually decorated, individually furnished, iron/ironing board, WiFi

Standard Room, 2 Single Beds (Harbor Homestead Guest Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Harbor Homestead Guest Room)

Individually decorated, individually furnished, iron/ironing board, WiFi

Standard Room, 2 Single Beds (Harbor Homestead Guest Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 20.0 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Single Bed, Lake View (One Bedroom Cottage-Lake View)

Individually decorated, individually furnished, iron/ironing board, WiFi

Deluxe Room, 1 Single Bed, Lake View (One Bedroom Cottage-Lake View)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Separate bedroom
Private bathroom
Shower/bath combination
  • 51 sq m
  • Lake view
  • Sleeps 5
  • 1 Single Bed

View all photos for Deluxe Room, 1 Single Bed, Lake View (One Bedroom Cottage-Lake View)

Individually decorated, individually furnished, iron/ironing board, WiFi

Deluxe Room, 1 Single Bed, Lake View (One Bedroom Cottage-Lake View)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Separate bedroom
Private bathroom
Shower/bath combination
  • 51 sq m
  • Lake view
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Golf View (One Bedroom Cottage-Standard)

Individually decorated, individually furnished, iron/ironing board, WiFi

Standard Room, 1 Single Bed, Golf View (One Bedroom Cottage-Standard)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Separate bedroom
Private bathroom
Shower/bath combination
  • 39 sq m
  • Golf view
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Golf View (One Bedroom Cottage-Standard)

Individually decorated, individually furnished, iron/ironing board, WiFi

Standard Room, 1 Single Bed, Golf View (One Bedroom Cottage-Standard)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Separate bedroom
Private bathroom
Shower/bath combination
  • 39 sq m
  • Golf view
  • Sleeps 5
  • 1 Single Bed

View all photos for Deluxe Room, 3 Single Beds, Lake View (Two Bedroom Cottage-Lake View)

Individually decorated, individually furnished, iron/ironing board, WiFi

Deluxe Room, 3 Single Beds, Lake View (Two Bedroom Cottage-Lake View)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
2 bedrooms
Private bathroom
Shower/bath combination
  • 55 sq m
  • Lake view
  • Sleeps 7
  • 3 Single Beds

View all photos for Standard Room, 3 Single Beds (Two Bedroom Cottage-Standard)

Individually decorated, individually furnished, iron/ironing board, WiFi

Standard Room, 3 Single Beds (Two Bedroom Cottage-Standard)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
2 bedrooms
Private bathroom
Shower/bath combination
  • 60 sq m
  • Sleeps 7
  • 3 Single Beds

View all photos for Standard Room, 3 Single Beds (Two Bedroom Cottage-Standard)

Individually decorated, individually furnished, iron/ironing board, WiFi

Standard Room, 3 Single Beds (Two Bedroom Cottage-Standard)

Highlights

Deck/patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
2 bedrooms
Private bathroom
  • 55 sq m
  • Sleeps 7
  • 3 Single Beds

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About the area

Map
4800 Basin Harbor Rd, Vergennes, VT, 05491

What's nearby

  • Lake Champlain Maritime Museum - 4 min walk - 0.4 km
  • Button Bay State Park - 5 min drive - 3.2 km
  • Vergennes Falls Park - 14 min drive - 10.9 km
  • Middlebury College - 36 min drive - 34.0 km
  • Sugarbush Ski Resort - 62 min drive - 52.3 km

Getting around

  • Port Henry Station - 36 min drive
  • Burlington, VT (BTV-Burlington Intl.) - 51 min drive

Restaurants

  • ‪Hired Hand Brewing Co. - ‬14 min drive
  • ‪McDonald's - ‬18 min drive
  • ‪Basin Harbor - ‬1 min walk
  • ‪JAMBS on Main - ‬52 min drive
  • ‪Vergennes Wine - ‬14 min drive

About this property

Basin Harbor

Historic family-friendly hotel near Lake Champlain
A golf course, a marina and a nightclub are just a few of the amenities provided at Basin Harbor. This hotel is a great place to bask in the sun with a beachfront location, a beach bar and beach massages. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and American cuisine. The gym offers yoga classes and Pilates classes; other things to do include sailing, basketball and hiking/biking. Stay connected with in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a poolside bar and a terrace.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and 5 outdoor tennis courts
  • Motorhome/coach/lorry parking, a round-trip airport shuttle (surcharge) and express check-out
Room features
All 147 individually furnished rooms offer comforts such as air conditioning, as well as amenities such as WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Childcare services, coffee/tea makers and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Afrikaans, English, French, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ardelia's
  • North Dock
  • Red Mill Restaurant
  • The Ranger Room Buffet

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,697 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On a lake
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 20 November and 14 May.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 9 per cent of room rate
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 15 for children
  • Airport shuttle fee: USD 95.00 per vehicle (return)
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Basin Club
Basin Harbor
Basin Harbor Resort Boat Club Vergennes
Basin Harbor Club Hotel
Basin Harbor Club Hotel Vergennes
Basin Harbor Club Vergennes
Harbor Basin
Harbor Basin Club
Basin Harbor Hotel
Basin Harbor Resort
Basin Harbor Resort Boat Club
Basin Harbor Boat Club Vergennes
Basin Harbor Boat Club
Basin Harbor Hotel Vergennes
Basin Harbor Vergennes
Basin Harbor Club
Basin Harbor Hotel
Basin Harbor Vergennes
Basin Harbor Hotel Vergennes

Frequently asked questions

Does Basin Harbor have a pool?

Yes, this property has an outdoor pool.

Is Basin Harbor pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Basin Harbor?

Self-parking is free at this property.

What time is check-in at Basin Harbor?

Check-in start time: 4 PM; check-in end time: 6 AM. After-hours check-in is not available.

What time is check-out at Basin Harbor?

Checkout is at 11 AM.

Does Basin Harbor provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 95.00 per vehicle applies.

Where is Basin Harbor located?

Nestled on the beach, this Vergennes hotel is within a 5-minute walk of Lake Champlain and Lake Champlain Maritime Museum. The Golf Club and Button Bay State Park are also within 2 miles (3 km).

Basin Harbor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 172 reviews" "
Rating 8 - Good. 42 out of 172 reviews" "
Rating 6 - Okay. 22 out of 172 reviews" "
Rating 4 - Poor. 13 out of 172 reviews" "
Rating 2 - Terrible. 6 out of 172 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pete, Lexington

Stayed 1 night in Oct 2024

6/10 Okay

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Property conditions & facilities
Hard to base a review of a resort on a one night stand, but when you have an enjoyable experience you become very enthusiastic about the whole thing.
Stayed 1 night in Oct 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a very beautiful area on Lake Champlain with walking trails to a spectacular lookout. This place has it all.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

8/10 Good

karen, Havertown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. We had minor issues but were addressed quickly. Trash was left from last guest but once reported staff picked up within 15 minutes. We had reservation but were not seated on time, after it was brought to manger attention she was lovely and got us seated. The property is beautiful and tons of things to do for all ages. Lovely vacation!
Stayed 3 nights in Aug 2024

10/10 Excellent

Margie, lakewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our cozy cabin on stilts right on the water. Pleasantview cabin had all the privacy and views. A resort around for generations. Has Dirty Dancing vibes. Beautiful property and service. So glad we stayed!
Stayed 2 nights in Aug 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property with lovely gardens everywhere. The harbor staff were very friendly and helpful. The rooms were a bit outdated and the food was okay for the price. The pool is fantastic! My children had such a good time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great getaway Music in the lounge is great Gorgeous views, nice common areas, beautiful gardens, wonderful harbor Lots of activities Excellent for families
Stayed 1 night in Jul 2024

4/10 Poor

Vlasta

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cottages are very old. Faucet malfunctioned and couldn’t turn water off at one point. Ac window units are dirty and room has funny smell. Beds are very soft and you fall in. No tv in rooms. Not worth what we paid for. Trampolines in water covered in seagull droppings. Limited dining options although food is pretty good. Grounds are nice and clean but not enough trash barrels.
Stayed 1 night in Jul 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an INCREDIBLE stay. Had a room in the lodge. It was quaint and quiet and perfect.
Stayed 1 night in Jul 2024

8/10 Good

jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Summit, a newer building. Much nicer than the older cottages. Waterside was beautiful, boat ride around the lake was a gem
Stayed 2 nights in Jul 2024

10/10 Excellent

Derick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay lots to do
Had a great couple of nights, the property is great and has a lot to offer, we will definitely be back!
Stayed 1 night in May 2024

8/10 Good

Nelda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It had a rustic charm. We expected a few amenities for the price. The staff was very gracious.
Stayed 1 night in Jun 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly wonderful stay here with the family. So much to do in such a beautiful setting, and everyone on staff was so lovely!
Stayed 2 nights in Jun 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. It has it all, golf, a marina, areas to walk. Staff goes above and beyond, especially Stacy.
Stayed 2 nights in Jun 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Mary Anne

Stayed 2 nights in Jun 2024

10/10 Excellent

Julie, Hudson

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at a little cottage (Northway 3). It was right on the bay, peaceful and beautiful. Would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Rachael

Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful view of Lake Champlain. Good food in Restaurant and price was very reasonable.
Stayed 1 night in Oct 2023

4/10 Poor

leslie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
VERY disappointing.
Booking 6 months in advance, we believed we would be given a decent room; however, the room had little resemblance to what was pictured and described on the website. The room was so small, you could hardly walk around the bed, the blinds in the bathroom were inoperable (but needed because the room next door peered into the bathroom!) the air conditioner faulty, the queen size bed uncomfortable, and the room overall needs updating. We asked twice to be moved, as we were there for 3 nights....but were told it would cost another $200 per night. Quite disappointing, and unsatisfactory all the way around. One redeeming factor is the staff, who are delightful and tried to be helpful. A renovation is needed!
This is the room
This is what is pictured on the website
Stayed 3 nights in Sep 2023