Shangri-La Hotels and Resorts, Bukit Meriam hotels

"The hotel was modern and in good condition, the staff were cheerful and very helpful. The room was spacious with amenities and a very nice view as we were on the 30th floor. Overall a great stay"

"Staff very friendly got a complimentary room upgrade as we were celebrating daughters birthday and wedding anniversary. Our room main bedroom the blind in shower very dirty looked mouldy I used a towel to clean and saw that it was easy to clear housekeeping definitely dropped the ball with that. Ordered drinks at the pool. It took forever to get the drinks we were only two families at pool so not sure why it took them so long to deliver drinks"

"Room, scenery is awesome Staff also very helpful"

"Check in fast"

"The stay is amazing. We really had a great time there. Staff are nice, friendly and approachable. Nice, big and clean room, and good location as well. Will definitely return to this hotel on my next visit to Penang."

"Loved our stay at this unique and heritage hotel."

"Peaceful and conveniently located, with staff that are very helpful and friendly. A delightful back to a more nostalgic time. "

"Nice staff, clean and great for the price"

"Stayed here many times. Hotel recently renovated very tastefully. Big and varied Breakfast spread. So central to shopping, eats and massages. Enjoyed our stay !"