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Hotel Dann Carlton Bucaramanga

4.0 star property
Hotel with 2 restaurants, near La Flora Ecological Park

Choose dates to view prices

Photo gallery for Hotel Dann Carlton Bucaramanga

Sun deck
View from room
Interior entrance
Front of property – evening/night
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
The current price is S$99
25 Jul - 26 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Double Beds

View from room

Standard Twin Room, 2 Double Beds

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
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About the area

Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • San Pio Park - 2 min walk - 0.2 km
  • Cabecera Shopping Mall - 6 min walk - 0.6 km
  • La Flora Ecological Park - 11 min walk - 1.0 km
  • Canaveral Mall - 18 min walk - 1.5 km
  • Cacique Shopping Mall - 2 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Subway - ‬1 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Hamburguesas El Corral - ‬3 min walk
  • ‪Sandwich Qbano Cabecera - ‬2 min walk
  • ‪Empanadas Rosmy - ‬2 min walk

About this property

Hotel Dann Carlton Bucaramanga

Upscale hotel near La Flora Ecological Park
Located close to Provincial Viaduct, Hotel Dann Carlton Bucaramanga provides free full breakfast, a rooftop terrace and a garden. Treat yourself to hydrotherapy, a facial or a body treatment at Elixia Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Smoke-free property, a banquet hall and massage treatment rooms
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 135 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Fridges, free infant beds and daily housekeeping

Languages

English, Spanish

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Outdoor pool

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  • Kids pool
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9.4 out of 10, Exceptional, 859 reviews
The price is S$106
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Holiday Inn Bucaramanga Cacique by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • City View
  • Dann Carlton Cafe Bar
  • Taikinsa

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,264 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Lift

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 142800 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 63570 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 142800 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: COP 190000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with pets must present their pet's current vaccination record.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision

Property is also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Dann Carlton Bucaramanga?

As of 8 Jul, 2025, prices found for a 1-night stay for 2 adults at Hotel Dann Carlton Bucaramanga on 25 Jul, 2025 start from S$99.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Dann Carlton Bucaramanga pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 142800 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Dann Carlton Bucaramanga?

Self-parking is free at this property.

What time is check-in at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Dann Carlton Bucaramanga?

Checkout is at 1 PM. Late checkout is available for COP 190000 (subject to availability).

Does Hotel Dann Carlton Bucaramanga provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 63570 per vehicle applies.

Where is Hotel Dann Carlton Bucaramanga located?

Located in Sotomayor, this spa hotel is 0.9 mi (1.4 km) from La Flora Ecological Park and 1.9 mi (3.1 km) from Provincial Viaduct. Eloy Valenzuela Botanical Garden and Eco Park Hill of the Blessed Sacrament are also within 9 mi (15 km).

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Hotel Dann Carlton Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1006 reviews
Rating 8 - Good. 178 out of 1006 reviews
Rating 6 - Okay. 45 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

The stay was excellent and the hotel was wonderful.
Stayed 8 nights in Jun 2025

10/10

Location fabulous!!!
Stayed 1 night in Jun 2025

10/10

Great hotel. No complains.
Stayed 1 night in Jul 2025

10/10

Best hotel in bucaramanga
Stayed 2 nights in Jun 2025

10/10

The room was clean and I received top tier service at this hotel. Most likely the best hotel in Bucaramanga
Stayed 1 night in Jun 2025

10/10

Five stars hotel. Very nice and clean. Attentive and friendly staff. Comfortable bed and spacious room. Excellent breakfast bar.
Stayed 1 night in Jul 2025

10/10

We love it!
Stayed 1 night in Jul 2025

10/10

Great experience. We liked a lot. The staff is super friendly and helpful.
Stayed 3 nights in Jun 2025

10/10

Amazing property. Probably the best hotel in town. Secured and great restaurants. In the best area
Stayed 1 night in May 2025

10/10

My favorite hotel in Bucaramanga by far. It never disappoints. It's getting a little outdated in some aspects but the cleanliness and service are top notch.
Stayed 1 night in Jun 2025

10/10

excelente hotel
Stayed 1 night in Apr 2025

10/10

Excelente hotel
Stayed 1 night in Feb 2025

10/10

The staff was great always willing to help, safe neighborhood
Stayed 3 nights in Apr 2025

10/10

Nice area and restaurant I didn’t like being charge a vat tax 19% because my girlfriend is Colombian
Stayed 1 night in Jun 2025

10/10

Friendly staff, clean rooms, very complete buffet breakfast. I recommend this hotel.
Stayed 2 nights in Mar 2025

10/10

Great location, nice staff and the terrace area is amazing!
Stayed 5 nights in Feb 2025

10/10

The Dann Carlton is without doubt the best hotel in Bucaramanga. I've been staying there with my family in every trip for over 20 years and it never disappoints. The facilities are beautiful, the staff and service are great, the food, especially the breakfast by the pool is delicious. Additionally, the area where the hotel is located is very walkable and safe, surrounded by great restaurants, medical services, and shopping.
Stayed 3 nights in Apr 2025

10/10

Amazing stay, loved
Stayed 1 night in Dec 2024

10/10

Nice and beautiful property. The staff was very helpful and cordial
Stayed 3 nights in Apr 2025

10/10

I have been at this Hotel three times Now. I love it. The staff is very friendly, and the rooms are very comfortable.
Stayed 1 night in Apr 2025

10/10

Great !!
Stayed 4 nights in May 2025

10/10

Excelente
Stayed 1 night in Feb 2025

10/10

The location was amazing
Stayed 5 nights in Jan 2025

10/10

Very nice hotel in a convenient position. Indoor garage is a plus. Rich breakfast on the terrace with a nice city view. Room is dated but comfortable and clean.
Stayed 4 nights in Apr 2025

10/10

Pool was awesome, best Mojitos!
Stayed 5 nights in Feb 2025