8/10 Good
Rattan
18 Nov,2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel experience that has the potential to be a great one with a few minor changes.
The hotel is conveniently located and easily walkable from Midi Station, and onwards to the city centre and major landmarks in Brussels. Staff at the reception desk are friendly, knowledgeable, and attentive. I stayed in Room 54, which was a double room with a view on the top floor. The room itself is light, airy and well layed out. The bed is supremely comfortable, with it being a proper double bed and not just too singles stuck together. It is also in easy reach of several power sockets dotted around the room. The eco-friendly credentials of the hotel are really shown in the room through several small touches, such as the multi-use wooden crates and eco-friendly water purification jug.
The bathroom is well sized, with a walk-in shower and large sink stocked with hand wash, body lotion and body wash. My one complaint for the bathroom would be the terrible water pressure of the shower, made worse by the small shower head. To give the benefit of the doubt, however, this may not be entirely within the hotel's control.
I got good sleep, although another complaint would be the room's temperature control, which would go back to a default of 20°c no matter what was put. This made the room slightly colder than I would have liked. If it was possible to change the settings permanently, it would have been nice to have Instructions on how to do this.
Overall, a fantastic hotel experience.
Rattan
Stayed 3 nights in Nov 2024
