4/10 Poor
Dana
Travelled with family and small children
5 Jul,2024
Disliked: Cleanliness, property conditions & facilities
Check in took over 40 minutes because they only had 1 person checking people in. There were 3 other employees sranding there doing nothing, even though the line was out the door. Finally one of them got onto a computer and started helping check us in. We booked the hotel over the July 4th holiday and specifically because it had indoor and outdoor pools. Apparently the outdoor pool is broke and the indoor pool was going to be fixed "soon". According to reviews the pools have been closed for at least 3 weeks. The room was supposed to be non smoking, but reeked of cigarette smoke. The floors are laminate and were dirty and sticky. We only stayed one night of the 2 night reservation and left for a different hotel. Very disappointed because Wyndham hotels are usually nice. I think they should let guests know ahead of time if their pools are closed. My grandkids were so upset. Don't stay there
Dana
Stayed 2 nights in Jul 2024