6/10 Okay
Karon
Travelled with partner
24 Jan,2025
Liked: Cleanliness
Disliked: Amenities
Hotel is okay and located close to the train station so easy to get around.
Unfortunately, the breakfast was dreadfully chaotic. I appreciate that it was busy, but the amount of guests staying could not have been a shock, surely???
On each day of our stay, there were three to four breakfast items missing...a different combination each day. Bacon, sausages, scrambled egg, tomatoes, hash browns, orange juice, croissants etc. A combination of those items each day. We were told it was their suppliers, but I did wonder if it was simply cost cutting. I did point out that there was a Tesco 2 minutes walk away.
When breakfast items ran out, bacon for instance ( if indeed it was a day they had it on the menu), there was usually a long wait to replenish it. If you'd already got something else on your plate, it'd be cold by the time whatever you were waiting for, arrived.
There were not enough staff to look after the guests and the staff they did have were rushed off their feet.
We were booked for four nights, including NYEve, but returned home without staying for the last night.
Karon
Stayed 4 nights in Dec 2024