6/10 Okay
ISABEL
19 Nov,2024
Liked: Cleanliness
On Friday 11/15/24 we drove to hotel with luggage in car. We arrived at 12:30 and unless we paid an additional $35.00 they would not allow us to check in early nor hold our luggage in a secure location. I paid the additional fee since we were going to a pre wedding event. I never experienced a pre check in fee. The bath tub did not have a safety bar in order to hold while stepping in shower/tub. I had to use door to help assist me into shower. Any person 5’ or shorter would need a safety bar for support. The staff was polite except for the women at the front desk when we attempted to check in prior to the 3:00 check in time. The hotel appeared to be empty. Very few cars in lot. The room was ready and clean and ready for guest when I paid the additional $35.00. There was no reason for them not to accommodate us. We stayed 3 nights.
ISABEL
Stayed 3 nights in Nov 2024