Best Western Plus The Connaught Hotel & Spa

4.0 star property
Victorian Bournemouth hotel in Bournemouth City Centre with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus The Connaught Hotel & Spa

Premium bedding, in-room safe, individually decorated
Reception
Terrace/patio
Fitness facility
Premium bedding, in-room safe, individually decorated

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pool
  • Spa
  • Room service
The price is S$101
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

Standard Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 9.00 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 13.00 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 13.00 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 16.00 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Single Bed, Non Smoking (Lodge)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 1
  • 1 Single Bed

Standard Room, 2 Single Beds, Non Smoking (Lodge)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Non Smoking (Lodge)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking (Lodge)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 23.00 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Shower Only)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

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About the area

Map
30 West Hill Road, Bournemouth, England, BH2 5PH

What's nearby

  • Bournemouth International Centre - 6 min walk - 0.6 km
  • Bournemouth Beach - 8 min walk - 0.7 km
  • Oceanarium - 9 min walk - 0.8 km
  • Bournemouth Pavillion Theatre - 11 min walk - 0.9 km
  • Bournemouth Pier - 11 min walk - 1.0 km

Getting around

  • Bournemouth Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive

Restaurants

  • ‪Brasserie Blanc - Bournemouth - ‬3 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Pasa Too - ‬4 min walk
  • ‪The Hop Inn - ‬1 min walk

About this property

Best Western Plus The Connaught Hotel & Spa

Upscale eco-certified hotel near Bournemouth International Centre
Located close to Bournemouth Beach, Best Western Plus The Connaught Hotel & Spa provides a terrace, a garden and a hair salon. Treat yourself to a body scrub, a manicure/pedicure or a facial at the on-site spa. The on-site British cuisine brasserie, Blakes Brasserie, offers breakfast, dinner and al fresco dining. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a TV in reception and barbecues
  • A gift shop, concierge services and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 53 individually furnished rooms boast thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities such as pillow menus and free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and baths or showers
  • HDTVs with digital channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 12:30 PM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blakes Brasserie
  • The Gin Bar

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (3,003 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 17.50 per person
  • Self-parking fee: GBP 10 per night
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool, health club and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Best Western Connaught
Best Western Connaught Bournemouth
Best Western Connaught Hotel
Best Western Plus Connaught Hotel Bournemouth
Best Western Plus Connaught Hotel
Best Western Plus Connaught Bournemouth
Best Western Plus Connaught
Best Plus The Connaught & Spa
Best Western Plus The Connaught Hotel
Best Western Plus The Connaught Hotel & Spa Hotel
Best Western Plus The Connaught Hotel & Spa Bournemouth
Best Western Plus The Connaught Hotel & Spa Hotel Bournemouth

Frequently asked questions

Does Best Western Plus The Connaught Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus The Connaught Hotel & Spa?

As of 27 Nov,2024, prices found for a 1-night stay for 2 adults at Best Western Plus The Connaught Hotel & Spa on 1 Dec,2024 start from S$100.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus The Connaught Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus The Connaught Hotel & Spa?

Self-parking is available for GBP 10 per night. Limited spots are available.

What time is check-in at Best Western Plus The Connaught Hotel & Spa?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus The Connaught Hotel & Spa?

Checkout is at 11 AM. Late checkout is available for GBP 40.00 (subject to availability).

Where is Best Western Plus The Connaught Hotel & Spa located?

Located in Bournemouth City Centre, this spa hotel is within a 10-minute walk of Bournemouth International Centre and Bournemouth Beach. Bournemouth Lower Gardens and Durley Chine Beach are also within 10 minutes.

Best Western Plus The Connaught Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 339 out of 827 reviews" "
Rating 8 - Good. 343 out of 827 reviews" "
Rating 6 - Okay. 96 out of 827 reviews" "
Rating 4 - Poor. 38 out of 827 reviews" "
Rating 2 - Terrible. 11 out of 827 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ros

Disliked: Cleanliness, staff & service, property conditions & facilities
I had to go to a&e to have a tetanus because I stood on their rusty nail carpet grippers!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great and a very good massage. Comfortable rooms and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

susan

Travelled with family
Breakfast service poor. Bedroom dreary and dated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really good for the price I paid, the room was very clean, bedding and towels spotless, staff were very friendly and it was in a good location. I would stay here again for sure. Only slight negative, the shower was a little disappointing but not enough to stop me coming back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel with work, and i find the hotel very very comfy and nice
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

CM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to relax and unwind in between traveling. Staff extremely friendly and very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , only stayed one night but no problems whatsoever
Stayed 1 night in Sep 2024

8/10 Good

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice location, friendly staff and great pool/spa
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, the hotel is one of the more modern hotels in Bournemouth. The hotel is clean and the staff were very friendly & helpful. The spa facilities are really nice and relaxing. We will be returning
Stayed 2 nights in Aug 2024

10/10 Excellent

Yetunde

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Munjinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bukky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite spacious and the bed really comfortable. I enjoyed using the gym and they were kind to allow me drop off my bags after checkout for several hours. I found it quite unusual that there were no intercoms in the rooms but what you have instead is a WhatsApp line to contact the front desk or any other services I didn’t feel the absence of the intercoms as the staff was very responsive on WhatsApp. I would definitely stay here again and recommend it to others.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Stayed 3 nights in Aug 2024

8/10 Good

kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Reception staff were lovely and check in easy. We had a balcony room, unfortunatley this overlooked the car park rather than the gardens. Overall the room size was tight, shower only no bath but did have a full sized bed (always a plus). The pool was big enough and at a nice temperature with a large hot tub area. Towels supplied were nice and soft. There were refurbishment going on when we were there so never got to use the garden until the last day. This is a nice calm space to sit. Used the restuarant once. It was not as good as i had hoped for a two AA rosette. Less than 20 covers but service was still slow. I had the deconstructed beef bourginoin. The meat was lovey but the baby onions tasted like they were taken from a jar and the house roasties had been substituted for a soggy rosti. Area around the hotel was tired but did have a few nice restaurants and was a short walk from the beach.
Stayed 4 nights in Aug 2024

6/10 Okay

Nick

Liked: Cleanliness, staff & service
Welcome water nice. Check in efficient and friendly once several others dealt with. Night porter helpful. Room was spacious but stuffy and air con didn’t work/ no instructions. Didn’t have time to sort it. Bathroom tiny and a large person would have trouble with toilet and shower. Mainly clean but leisure facilities a bit tired.
Stayed 1 night in Aug 2024

6/10 Okay

Janet

Travelled with family
Looks lovely from the outside, but very dated. We were overlooking the courtyard, when there was a wedding at the hotel… very noisy until late into the night. Swimming pool, steam room and sauna were very basic and could do with an update. Plus side, great location.
Stayed 1 night in Aug 2024

8/10 Good

dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good value. Comfortable.
Well situated property with parking. Comfortable well equipped room, crisp linens, water, tea/coffee/biscuit. Pump lotion, soap, shampoo. Breakfast is plentiful.
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Great location, lovely garden. The breakfast was fantastic and the spa was very good! Particularly loved the Whatsapp service where you could contact the property to ask questions and make bookings, reply was always prompt and helpful. Liked our balcony too- just could have been cleaned a little more- very cobwebby and some Prosecco bottles left outside.
Stayed 5 nights in Jul 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Third stay at this hotel and very close to both beach and promenade
Stayed 1 night in Aug 2024

6/10 Okay

Nuala

Liked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Steve

Stayed 1 night in Jul 2024