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Résidence Prestige Odalys Edenarc - Arc 1800

5.0 star property
Luxurious ski residence with ski-in/ski-out access

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Turkish bath/hammam
Soundproofing, free cots/infant beds, free WiFi, bed sheets
Indoor pool, outdoor pool
Property grounds
Daily buffet breakfast (EUR 14 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Hot tub
  • Kitchen
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Apartment, 2 Bedrooms

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Comfort Apartment, 2 Bedrooms

Highlights

Balcony or patio
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 3 Bedrooms

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Family Apartment, 3 Bedrooms

Highlights

Balcony or patio
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 76 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 8
  • 4 Single Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Balcony or patio
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 36 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Fireplace

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Apartment, 2 Bedrooms, Fireplace

Highlights

Balcony or patio
Soundproofed
Fireplace
Heating
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 50 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
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About the area

Map
Lieu dit Le Chantel. Arc 1800, Bourg-Saint-Maurice, 73700

What's nearby

  • Villards (Les Arcs 1800) Ski Lift - 5 min walk - 0.4 km
  • Les Arcs - 5 min walk - 0.4 km
  • Peisey-Vallandry Ski Field - 5 min drive - 2.1 km
  • Peisey-Vallandry Ski Resort - 6 min drive - 2.9 km
  • Coches Ski Lift - 16 min drive - 9.7 km

Getting around

  • Bourg-Saint-Maurice (QBM-Bourg-Saint-Maurice Train Station) - 24 min drive
  • Geneva International Airport (GVA) - 146 min drive

Restaurants

  • ‪La Folie Douce - Les Arcs - ‬14 min walk
  • ‪Chez Boubou - ‬7 min walk
  • ‪La Cabane des Neiges - ‬6 min walk
  • ‪L'Arpette - ‬11 min drive
  • ‪Voga Goga - ‬12 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Résidence Prestige Odalys Edenarc - Arc 1800

Luxurious ski residence with ski-in/ski-out access
Ski into Résidence Prestige Odalys Edenarc - Arc 1800, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Résidence Prestige Odalys Edenarc - Arc 1800 offers 158 accommodations with free toiletries. Rooms open to balconies or patios. Accommodation at this 5-star residence has kitchenettes with fridges, stovetops, microwaves and dishwashers. Bathrooms include a bath.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the residence's full-service spa. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Languages

English, French

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding nearby

Pool/Spa

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Turkish bath

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 85 per week)

Family friendly

  • Children's pool
  • Free cot

Restaurants on site

  • Voga Goga

Kitchenette

  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 14 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 18 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Services and conveniences

  • 24-hour front desk
  • Multilingual staff

Location highlights

  • In the mountains

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 158 units
  • 2 buildings
  • 5 floors
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500.00 per stay
  • A tax is imposed by the city: EUR 3.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 9 for children
  • Self-parking fee: EUR 85 per week
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, on-site parking and high chair
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Résidence Prestige Odalys Edenarc Arc 1800 House
Résidence Prestige Odalys Edenarc Arc 1800 Bourg-Saint-Maurice
Résidence Prestige Odalys Edenarc - Arc 1800 Residence
Résidence Prestige Odalys Edenarc Arc 1800 Bourg-Saint-Maurice
Résidence Prestige Odalys Edenarc Arc 1800 Bourg-Saint-Maurice
Résidence Prestige Odalys Edenarc - Arc 1800 Bourg-Saint-Maurice
Résidence Prestige Odalys Edenarc - Arc 1800 Bourg-Saint-Maurice
Résidence Prestige Odalys Edenarc Arc 1800 House
Residence Résidence Prestige Odalys Edenarc - Arc 1800
Résidence Prestige Odalys Edenarc - Arc 1800 Bourg-Saint-Maurice
Résidence Prestige Odalys Edenarc Arc 1800 House
Résidence Prestige Odalys Edenarc Arc 1800
Residence Résidence Prestige Odalys Edenarc - Arc 1800

Frequently asked questions

Does Résidence Prestige Odalys Edenarc - Arc 1800 have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Résidence Prestige Odalys Edenarc - Arc 1800 pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per day. Service animals are exempt from fees.

How much is parking at Résidence Prestige Odalys Edenarc - Arc 1800?

Self-parking is available for EUR 85 per week.

What time is check-in at Résidence Prestige Odalys Edenarc - Arc 1800?

Check-in start time: 5:00 PM; check-in end time: 7:00 PM.

What time is check-out at Résidence Prestige Odalys Edenarc - Arc 1800?

Checkout is at 10 AM.

Where is Résidence Prestige Odalys Edenarc - Arc 1800 located?

Located in the mountains, this Bourg-Saint-Maurice residence offers ski-in/ski-out access and is within a 10-minute walk of Les Arcs, Villards (Les Arcs 1800) Ski Lift and Transarc Gondola. Vagere Ski Lift and Charmettoger Ski Lift are also within 15 minutes.

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Résidence Prestige Odalys Edenarc - Arc 1800 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 36 reviews
Rating 8 - Good. 19 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Virginie

Liked: Cleanliness, communication
We booked a 2 bedrooms apartment for the 3 of us. The apartment was spacious and nice view on the mountain. We had 2 bathroom which was great but unfortunately 1 of the heater was not functioning for half our stay so it was really cold to take a bath and we had to complain several times before they replaced the towels heater. They obviously knew the issue as they already ordered a new one. They never offered any compensation or to move us in another apartment. The ski room was super smelly and congested especially in the morning. That it was at the point I was feeling nauseous. Another downside was the spa area, way too small for the amount of guests. Only one small Hot tub always full. The sauna was super crowded that it made it impossible to use and same with the steam room that wasn't even hot enough and the eucalyptus was so strong it would make your eyes watering. So we only went once as it was not enjoyable. At Les Arcs 1800 there is almost nothing beside the residence and the hotel. Just 1 small Spar. For shopping, bars, restaurants you have to take the Dahu Lift that connect to Les Arcs 1600. We also drove to Les Arcs 1950 (about 20 min drive but totally worth it. Les Arcs 1950 is such a nice resort. Overall experience was okay but we won’t probably go back to this place.
Stayed 7 nights in Mar 2025

10/10 Excellent

eric

Liked: Cleanliness, room comfort, communication

Belle découverte

Appartement très confortable pour 4 personnes avec deux chambres, une SDB et une salle d'eau, et un séjour (avec cheminée donc nous avons été surclassé s). Vue à couper le souffle. Casiers à skis chauffés. Espace sauna, hammam, piscine très apprécié en fin d'après-midi. Accès facile à arc 1800 avec le dahu. Domaine skiable vaste et pour tous les niveaux.
Stayed 7 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Mar 2025

8/10 Good

celine

Liked: Cleanliness, room comfort, communication

Très satisfaite

Séjour très agréable Chambre spacieuse et équipements complets pour la cuisine Dommage que la partie piscine ne soit pas surveillée Car difficile de se baigner piscine extérieur quand les enfants font des batailles de boule de neige
Stayed 7 nights in Feb 2025

8/10 Good

Nicolas

Liked: Cleanliness, room comfort, communication

Service 0 mais appartement bien

Appartement très agréable, confortable, avec une bonne literie. Bien qu'on entende les bruits de chaises ou d'enfants qui courent au dessus, l'insonorisation semble plutôt bonne dans l'ensemble. Juste un bémol sur 2 points : - la procédure d'arrivée : beaucoup d'attente... pour s'entendre dire qu'il faut patienter parce qu'on n'est pas sur que la chambre soit prête. J'ai au final eu ma clé à 17h45 alors que je pouvais arriver à partir de 17h - le dernier jour, alors qu'on doit quitter pour 10h, une femme de ménage qui entre dans l'appartement sans frapper à 9h20, c'est inadmissible !!
Stayed 7 nights in Aug 2024

6/10 Okay

Yann

Liked: Cleanliness
Disliked: Room comfort, communication
Appartement très froid et impossible de chauffer plus... Malgré les interventions des techniciens...
Stayed 7 nights in Dec 2023

10/10 Excellent

Guillaume

Liked: Cleanliness, room comfort, communication

Fantastique

Tout est fantastique, accueil très professionnel, logement ultra bien pensé, très propre et calme.
Stayed 2 nights in Jul 2022

10/10 Excellent

Chris Emerson

Liked: Cleanliness, room comfort

Great location

Good location Apartments not cheap but you get what you pay for they are not small in size All the staff were very pleasant and helpful
Stayed 7 nights in Mar 2022

8/10 Good

Carsten

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Feb 2022

8/10 Good

Jan

Liked: Cleanliness, communication
Stayed 2 nights in Jan 2022

8/10 Good

Cindy

Liked: Cleanliness, room comfort, communication

Très bon sejour

Agréable sejour dans la residence. Appartemnt spacieux, calme et propre. Nous recommandons.
Stayed 2 nights in Jul 2021

8/10 Good

Antoine

Liked: Cleanliness, room comfort
Chouette établissement ... juste dommage qu ils n aient pas pris en considération nos désidératas à la réservation 6 mois au préalable ... pour le reste top
Stayed 7 nights in Jul 2020

10/10 Excellent

Philippe

Liked: Staff & service, property conditions & facilities, room comfort

Agréable séjour

Nous avons passé un très bon séjour, le cadre est superbe, nous y reviendrons avec grand plaisir. Seul bémol si on peut dire, la piscine est un peu petite au regard du nombre de personne dans la résidence.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place and location, just remember it’s not an hotel and you need to buy your own food, bring toiletries and clean at the end. Nice free spa/pool when it’s not too busy
Stayed 7 nights in Mar 2019

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities, room comfort

Schifahren in Les Arcs

Sehr schöne, neue Anlage. Sehr funktional ausgestattet. Mitten im Schigebiet. Tiefgarage mit 2,10 Meter Höhe auch mit Dachbox geeignet. Einzige Nachteile: die Elektroheizung wird zentral kontrolliert (und herungergeregelt). Erst nach mehrfacher Beschwerde an der Rezeption lief die Heizung auch in der Nacht durch. Warmwasser war an den Abenden nicht verfügbar. Dieses Problem wurde während des gesamten Aufenthalts nicht gelösst. Schade, denn sonst wäre es ein wirklich rundum guter Aufenthalt gewesen!
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Die Lage ist super, wenn man nur skifahren möchte.
Stayed 7 nights in Jan 2019

8/10 Good

Alain, SAINT LAURENT DU VAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très sympa

c'est une résidence nouvelle donc sans accroc avec possibilité d'aller a arc 1800 tres facilement
Stayed 7 nights in Jul 2018

2/10 Terrible

F, newyork, us

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but issue with the room siz

Unfortunately we did not get the room we paid for. Much smaller than described on Expedia site when we booked it, which gave a bad taste to our stay. Exepedia has been unable to address the issue.
Stayed 7 nights in Mar 2018

10/10 Excellent

Petitlion, Meudon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle résidence des ARCS 1800

Nous avons séjourné une semaine dans un appartement 3 pièces dans la résidence les Monarques en famille de 5 adultes et 2 petits enfants. l'appartement est bien agencé, avec une grande pièce à vivre comportant l'entrée, la cuisine, la table à manger et le salon, et de chaque coté, une chambre avec salle de bain, et une autre chambre avec salle de douche : c'est un gros plus par rapport à d'autres résidences, car même à 7, on ne se gène pas pour la toilette. Tout est beau, propre et neuf, bien décoré. La cuisine est bien équipée avec beaucoup de rangements pour les provisions. Une grande baie vitrée vous offre une vue plein sud sur la montagne et le champ de neige : top. Un petit balcon exposé plein sud complète la description. Dans la résidence, nous avons expérimenté le centre aquatique, un belle piscine, une mini piscine pour les bébés, un jaccuzi et un sauna. Il y aussi une salle de fitness pour les courageux ;-) Le parking vous coutera 60€ par semaine. Il y a un agréable restaurant aux spécialités savoyardes, une petite épicerie pour le dépannage, un magasin de location de ski et une remise pour votre matériel de ski. La résidence est relièe à la station des Arcs 1800 par un petit téléphérique de 5 minutes : le dahu. Départ et retour au complexe ski aux pieds et juste en face du téléski du Carreley, qui vous emmène sur Arcs 2000 directement. Bonnes prestations + bon emplacement = bon séjour. Je recommande donc cette résidence.
Stayed 7 nights in Mar 2018

8/10 Good

Yulia

Liked: Cleanliness, property conditions & facilities, room comfort

Great vacation!

Great location!

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Feb Half Term 2018

The Prestige apartments are excellently located (if you don't mind travelling down to the resort centre every now and then for shopping and amenities). The reception staff was really hit and miss. Basic requests (such as how to use the safe and dishwasher were unable to be answered and couldn't provide new batteries to my TV remote or new sheet that fitted our duvet), however they were always polite. The Sofabed was absolutely horrendous. Noisy and very uncomfortable, suffering from being overused and not replacing the mattress leading to each side rolling to the centre. Double bed was OK though. The pool is good, and after a few seconds adjusting to the water temp, was pleasant to stay in for 30mins or more. The Sauna and Steam room are OK too, but not generally as warm as others I've been in. Ski lockers were good and you could ski in and out of them. Wifi was better than I was expecting, but did drop out on two mornings, otherwise generall good and adequate connection. I wouldn't rate this accomocation as a 5 star residence in the way the French Authorities have (perhaps it would have been when originally opened and with the Staff more responsive). That said, we all really liked the complex and given the overall feel of the residence and it's location, I would definitely stay here again.
Stayed 7 nights in Feb 2018

8/10 Good

Jon, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean Family Base

Perfect ski-in ski-out for families with ground floor ski & boot lockers. There was a pedestrian gondola & free bus service which made accessibility easier. We booked the snow train from London which worked great using the funicular upon arrival.
Stayed 7 nights in Dec 2017

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien!

Très belle expérience, le 3 pièces confort était vraiment spacieux et en tres bonne condition. Belle piscine ET spa. La station de Arcs 1800 offre de bonnes activités pour les enfants et adultes grace au pass Hero les Arcs (89€ la semaine/pers). Appréciables aussi les randonnées offertes par la (2 demies-journées par pers). Club enfants et ado. Dommage qu'il n'y ait pas d'animations style aquagym, fitness dans la residence. Je reviendrai!
Stayed 7 nights in Aug 2017

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall lovely modern and comfortable hotel

Great hotel overall, ski-in-ski-out is great, apartments spacious, modern and comfy, WiFi and temperature great (notable as I'd read negative comments on this but had no issues), pool area wonderful, staff really friendly. Bugbears - if the gondola is broken the bus is a faff, arc 1800 didn't seem to have much going on and we kind of wished we'd stayed in arc 1950 (we went for 1800 as it was supposed to be best for young groups but it was end of season to be fair), but biggest annoyance was having to strip beds and hoover etc before leaving - when only there for a week so time precious and getting up at 5am to go home that is the last thing I want to do and I don't think I should have to unless I'm staying in a hostel, do they not pay cleaners?? Overall though great trip and would happily recommend the hotel subject to the above.

6/10 Okay

Su

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful location, but it's not 5*

We spent a week in a one bedroom apartment at Odalys Edenarc. There are four of us (2 adults, 2 children) and the one bed apartment was big enough. Overall it was a lovely holiday but I feel that I paid for 5 star and only got 4 which is very disappointing. The good things: - location is fabulous and is truly ski-in, ski-out - setting is beautiful and a little way out from the main Arc 1800 resort so very peaceful - ski lockers good and convenient - lovely restaurant with friendly staff - one-bed apartment is a good size for 4 people - sofa bed is a proper king size bed - kitchen is reasonably well equipped The not so good things: - very little storage space for clothes in the apartment so we had to live out of bags - swimming pool is beautiful but too cold to be enjoyable post-skiing. There is a single jacuzzi which can hold 8 - no where near enough given the size of the resort - we couldn't get close to it. - No towels provided for the pool - you are expected to either use your bath towels (yuk) or hire bathrobes from reception - wi-fi available throughout but is very patchy and obviously couldn't cope with demand - the bedding and fixtures are pretty cheap for a 5* hotel - very lumpy pillows, I expected better quality - toilet paper - you get a roll on arrival but then you have to buy your own - you are expected to clean the apartment and strip the beds before you leave if you want your deposit back Overall I don't feel that this is a 5* resort.