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The Royal Sonesta Boston

4.0 star property
Hotel with a 24-hour fitness centre, near TD Garden

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Sonesta Boston

View from room
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Meeting facility
Bar (on property)
Indoor pool
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
The price is S$270
includes taxes & fees
10 Jan - 11 Jan

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Superior Suite, 1 King Bed (Accessible)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 King Bed (Accessible)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 69.4 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Partial View (River, Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Partial View (River, Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, City View (Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Panorama)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Panorama)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 29.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, River View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, River View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, River View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, River View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Single Bed

View from room

Suite, 1 Single Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 69.4 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Partial View (River)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Partial View (River)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Partial View (River)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Partial View (River)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing, Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Hearing, Tub)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Executive Studio Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 43.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial View (River, Hearing, Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Partial View (River, Hearing, Tub)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial View (River, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Partial View (River, Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, City View (Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View (River)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Partial View (River)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial View (River, Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Partial View (River, Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 1
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (City Explorer)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed (City Explorer)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Map
40 Edwin H. Land Boulevard, Cambridge, MA, 02142

What's nearby

  • TD Garden - 16 min walk
  • Massachusetts Institute of Technology - 18 min walk
  • Faneuil Hall Marketplace - 3 min drive
  • New England Aquarium - 4 min drive
  • Boston Common - 5 min drive

Getting around

  • Lechmere Station - 8 min walk
  • North Station - 19 min walk
  • Logan International Airport (BOS) - 13 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Cambridge Crossing - ‬10 min walk
  • ‪Bambara - ‬2 min walk
  • ‪Lamplighter Brewing - ‬10 min walk
  • ‪Toscanini’s Ice Cream - ‬5 min walk

About this property

The Royal Sonesta Boston

Hotel near TD Garden
Located close to Massachusetts Institute of Technology and Boston Common, The Royal Sonesta Boston provides a terrace, a coffee shop/cafe and a bar. The on-site American cuisine restaurant, ArtBar, offers breakfast, brunch, lunch, dinner and al fresco dining. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool
  • Self-parking (surcharge), a computer station and a banquet hall
  • A 24-hour front desk, a reception hall and 18 meeting rooms
  • A ballroom, outdoor furniture and ATM/banking services
  • Guest reviews give top marks for the pool, helpful staff and proximity to shopping
Room features
All 400 individually furnished rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with baths or showers and free toiletries
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ArtBar
  • Studio Cafe & Bakery

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 18 meeting rooms
  • 28,000 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub (86 centimetre high)
  • Grab bar in shower (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height view port in door
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (91 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per day
  • Resort fee: USD 30.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
Tax ID - C0015760490
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Boston Royal Sonesta Hotel
Boston Sonesta Hotel
Royal Sonesta Boston
Royal Sonesta Boston Cambridge
Royal Sonesta Hotel
Royal Sonesta Hotel Boston
Royal Sonesta Hotel Boston Cambridge
Sonesta Hotel Boston
Cambridge Sonesta Hotel
Sonesta Cambridge
Royal Sonesta Boston Hotel Cambridge
Royal Sonesta Boston Hotel
Sonesta Hotel Cambridge

Frequently asked questions

Does The Royal Sonesta Boston have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Royal Sonesta Boston?

As of 5 Jan,2025, prices found for a 1-night stay for 2 adults at The Royal Sonesta Boston on 10 Jan,2025 start from S$269.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Sonesta Boston pet-friendly?

Yes, The Royal Sonesta Boston allows dogs (limit 2 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Royal Sonesta Boston?

Self-parking is available for USD 45 per night.

What time is check-in at The Royal Sonesta Boston?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at The Royal Sonesta Boston?

Checkout is at 11:00 AM.

Where is The Royal Sonesta Boston located?

Located in East Cambridge, this hotel is within 1 mi (2 km) of TD Garden and Massachusetts Institute of Technology. Boston Common and Faneuil Hall Marketplace are also within 2 mi (3 km). Lechmere Station is 8 minutes by foot and Science Park Station is 10 minutes.

The Royal Sonesta Boston Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 709 out of 1312 reviews" "
Rating 8 - Good. 271 out of 1312 reviews" "
Rating 6 - Okay. 154 out of 1312 reviews" "
Rating 4 - Poor. 91 out of 1312 reviews" "
Rating 2 - Terrible. 87 out of 1312 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Logan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t feel like the experience I expected. Poor service. Cold rooms. Disappointed
Stayed 1 night in Dec 2024

4/10 Poor

Donal

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel was okay except for the pool which looked like a petri dish of fungus and bacteria.
Stayed 2 nights in Dec 2024

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very friendly and very helpful. Rooms were very clean and cute. Would definitely stay here again if needed!
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a medical issue and had to stay near Boston. Hotel was much nicer than expected. 2 great restaurants plus a Starbucks. Right on the Charles River overlooking Boston. Amazing views. Christina took care of us amazingly and got us checked in early so we could make our appointments on time and not rush. Just a great experience overall.
Stayed 1 night in Dec 2024

10/10 Excellent

Yenitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Dec 2024

10/10 Excellent

jody

Stayed 4 nights in Aug 2024

4/10 Poor

Julia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Broken bathroom. Unfriendly staff, outlets don’t work in room lots of hidden fees. The interior design is nice
Stayed 1 night in Dec 2024

4/10 Poor

Sue-Ellen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I reserved two rooms weeks before our stay, and phoned directly a few days before to ensure that they would be adjoining rooms. The front desk agent I spoke to confirmed the adjoining rooms. When we arrived shortly after the 4:00 pm check-in time, only one room was ready, so our party put all our stuff in that room and headed to our event. When we returned to get keys to the 2nd room (around 10:30 pm), we found that our 2nd room wasn’t adjoining, and was on a different floor! We were traveling as a family with 2 minors (hence the request for adjoining rooms, so this was unacceptable. We were offered no solution or recompense, and so cancelled our 2nd night’s stay, and will never stay there again. Even without this specific situation, the hotel was very inconvenient - one of the two main elevators was out of service, and the check-in line was slow and inefficient at best. Also - the stairs option (that we tried because of the broken elevator) didn’t allow you to exit the stairwell at ground level without using an emergency exit that would set off an alarm. Not ideal.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vova

Liked: Cleanliness, staff & service, property conditions & facilities
Were good
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nothing
Stayed 1 night in Dec 2024

10/10 Excellent

Beata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2024

8/10 Good

James

Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, and it was a pleasant evening.
Stayed 1 night in Dec 2024

8/10 Good

Anustup

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views from the room and a very convenient location. Good breakfast
Stayed 2 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and we had a good view of the river and city.
Stayed 1 night in Dec 2024

4/10 Poor

Olivier

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No heat in the room
Stayed 1 night in Dec 2024

10/10 Excellent

Elenitsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Victor, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property can benefit of continuing renovation
Stayed 2 nights in Oct 2024

6/10 Okay

Granit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had booked with Expedia city view. First room that was given was the view of gravel and a wall and was told that that was part of city view. Meanwhile I had paid extra to have the view. They later changed my room to a higher floor where I did get the view but had to complain about it. Be aware of the extra charges at the end of the stay
Stayed 2 nights in Dec 2024

8/10 Good

Avtar

Stayed 1 night in Nov 2024

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 2 nights in Nov 2024