"The rooms were really spacious. Beds comfortable but pillows were extremly hard and may need to be replaced. The sofa bed set up for our little girl was not that comfy and matress has probably seen better days. The facilities were fine a bit tired but functional. It would have been great to have ..."

"I was surprised not to have gowns in the bedroom and some of the furniture in our room dated , for a 4 Star hotel the breakfast was lukewarm ,the area and the Hotel is Beautiful, However the Treehouses were amazing !! and the staff very helpful Would go again ,but stay in a treehouse !"

"Decor abit tired.Really disappointed that the hotel advertised 24hour room service however when we called reception they put us through to the kitchen at 2145 on 28/06 and were told they no longer do room service."

"Superb friendly staff. Great location. All round very good. Rooms are a little old fashioned but this didn’t matter. Staff were outstanding."

"Excellent location. Staff very attentive, friendly and efficient"

"Comfortable and conveniently walkable for Durham city."