"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"Appartments, notice this since there are no daily cleaning (which is fine by me) and you might need your own towels if travelling more than 2 people, likewise bring your own toiletpaper.
We did not buy breakfast, not sure if this is possible, but there is a supermarket 600meter from the appartment and you can use the kitchen to do your own breakfast (or meals in general)"
"Property was full and not enough close parking. The beds were really uncomfortable. I think that for the high price weâve paid the conditions could be better.
The lady in the reception was adorable, the bedsheets and towels were exceptionally clean. It was only 3 minutes away (car) from downtown and the telecabine. The apartment was big including the rooms. "
"We didn't feel that this property was representative of the listing pictures. It was a lot more run down and stark in comparison. Perhaps because we got a ground floor unit.
- The patio was unusable (no privacy and plastic table and chairs were covered in bird poop).
- Grounds weren't well kep with grass long, not outdoor seating around the pool (which is much smaller than expected with limited hours).
- Check in process was frustrating.
- Unit had absolutely no supplies (no hand soap, no...
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Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Staff mathieu and alice were absolutely fantastic and were excellent support and advocates. it's a stroll to the village; plenty space parking. great wifi and the rooms just right size with great doonas/quilts. and hikes and walks within walking distance"
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the âreception deskâ â this is not a hotel.
To make matters worse, when we tried to call the companyâs central reservations line, they said that they "donât speak Englishâ and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry.
This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company.
There are better options for real hotels directly across the street."
"The hotel is perfectly located in the heart of Gavernie. It is a simple hostel style place. Nothing extravagant but a clean and comfortable place that is well priced."
Yes, there are holiday rentals close to the most popular sights in Bielsa, or you can select a more secluded option if you're looking for a relaxing stay. Bielsa is known for its waterfalls and restaurants. Make sure you have time to check out the museums while you're in the area.
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Bielsa. Holiday rentals offer amenities such as kitchens and laundry facilities so you'll have a home away from home. If you're concerned about a sanitised environment, holiday rentals can provide a sense of seclusion away from shared hotel lifts and lobbies packed with people while still allowing you the experience of travel. You'll also have more space in a holiday rental than in a traditional hotel, which makes a holiday rental a popular choice for a family trip or a small group gathering.