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Hotel Cappello D'Oro, BW Signature Collection

4.0 star property
Family-friendly hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for Hotel Cappello D'Oro, BW Signature Collection

Daily buffet breakfast for a fee
Lobby
Exterior
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pet-friendly
  • Parking available
The current price is S$186
includes taxes & fees
24 Jul - 25 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Single Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Room amenity

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
12 Viale Papa Giovanni XXIII, Bergamo, BG, 24121

What's nearby

  • Humanitas Gavazzeni Hospital - 14 min walk - 1.2 km
  • Duomo - 15 min walk - 1.3 km
  • Piazza Vecchia - 17 min walk - 1.5 km
  • Basilica di Santa Maria Maggiore - 17 min walk - 1.5 km
  • Gewiss Stadium - 3 min drive - 2.2 km

Getting around

  • Bergamo Station - 7 min walk
  • Bergamo Orio al Serio Airport (BGY) - 13 min drive

Restaurants

  • ‪Caffè del Colleoni - ‬2 min walk
  • ‪Grom - ‬2 min walk
  • ‪Miyabi - ‬3 min walk
  • ‪Osteria Del Valenti - ‬2 min walk
  • ‪La Bruschetta - ‬2 min walk

About this property

Hotel Cappello D'Oro, BW Signature Collection

Upscale eco-certified hotel located in Citta Bassa
Consider a stay at Hotel Cappello D'Oro, BW Signature Collection and take advantage of a terrace, dry cleaning/laundry services and car hire on-site. Treat yourself to some rest and relaxation at Cappello d'Oro, the on-site spa. Be sure to enjoy a meal at Bistrot Del Moro, the on-site bistro. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, luggage storage and a porter/bellboy
  • Concierge services, a banquet hall and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 84 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Other amenities include:
  • Changing tables, highchairs and baby baths
  • Hypo-allergenic bedding and cots/infant beds (surcharge)
  • Bathrooms with bidets and baths or showers
  • LCD TVs with premium channels
  • Children's books, art supplies and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot Del Moro

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Cot (surcharge)
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests requiring an invoice must state this at the time of reservation and provide all the necessary details.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5.00 to 15.00 per person
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per stay
  • Spa fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT016024A12V4DQJPJ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Cappello D'Oro Bergamo
Best Western Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Hotel
BEST WESTERN PREMIER Cappello D'Oro Hotel Bergamo
Cappello D'Oro
Cappello D'Oro BEST WESTERN
Best Western Cappello D'Oro
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Best Western Hotel Bergamo
Best Western Premier Cappello D'Oro

Frequently asked questions

Is Hotel Cappello D'Oro, BW Signature Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Cappello D'Oro, BW Signature Collection?

As of 2 Jul, 2025, prices found for a 1-night stay for 2 adults at Hotel Cappello D'Oro, BW Signature Collection on 24 Jul, 2025 start from S$186.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Cappello D'Oro, BW Signature Collection?

Self-parking is available for EUR 22 per day.

What time is check-in at Hotel Cappello D'Oro, BW Signature Collection?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Hotel Cappello D'Oro, BW Signature Collection?

Checkout is at noon.

Where is Hotel Cappello D'Oro, BW Signature Collection located?

Located in the heart of Bergamo, this family-friendly hotel is steps away from Largo Porta Nuova, Cantoniera della Presolana and Piazza Matteotti. Via XX Settembre and La Chiesa di S. S. Alessandro e Vincenzo are also within 5 minutes. Bergamo Station is 7 minutes by foot and Bergamo Alta Funicular is 12 minutes.

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Hotel Cappello D'Oro, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 408 out of 780 reviews
Rating 8 - Good. 292 out of 780 reviews
Rating 6 - Okay. 55 out of 780 reviews
Rating 4 - Poor. 18 out of 780 reviews
Rating 2 - Terrible. 7 out of 780 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

gavin robertson

Liked: Cleanliness, amenities, property conditions & facilities
Staff we great , breakfast very good and location first class
Stayed 6 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bergamo is an excellent pre Christmas destination and this hotel has a fantastic location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Capello d’oro is the total experience in excellence….happy and relaxed ….i can’t wait to visit Bergamo soon.
Stayed 3 nights in Mar 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great BW hotel. Convenient location for walking up to the old city. The staff were friendly and helpful. Our room was comfy and well appointed. The breakfast buffet was extensive. The outside terrace was useful to have although it’s not got any views as this is a courtyard terrace. Parking was a bit complicated but the hotel staff helped.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We shared a Triple Room which was large and overlooked the street. The beds and pillows were very comfortable. The staff were really pleasant and helpful. Breakfast was very good value with a wide selection. The bus from/to the airport is outside the hotel. There are plenty of places to eat in the area, and the city is very walkable from the hotel. We would happily stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enchanting hotel within the heart of Bergamo, lots of boutique and high street brands in walking distance. Also near the train station, bars, restaurants, café's and gelaterie - reception can recommend. The staff are always courteous and you will receive a warm welcome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time!
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. The staff were very approachable and helpful. Amenities and transport close by. Excellent to explore the city and wider area
Stayed 7 nights in Feb 2025

8/10 Good

Knut Martin

Liked: Staff & service, property conditions & facilities
Some dust under the bed. Beds hard, as normal in Italy. Grest location. Great balcoby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in good location

Excellent hotel and location. Well worth its 4 stars. Rooms luxurious and breakfast was delicious. Thank you so much.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well kept and perfectly located hotel

Well kept and perfectly located hotel at the end of the man shopping street with short way to the city's main square.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
The Hotel Cappello D’Oro in Bergamo is perfectly situated with good access to the train station in one direction and the funicular rail link to Citta Alta in the other direction. A bus link to the airport is right outside the hotel .The hotel itself is clean, welcoming and comfortable - with excellent housekeeping and a varied choice of breakfast. The staff were professional and efficient and as a solo traveller I felt safe and comfortable at the hotel. On the down side I never received the wake up call I requested for my day of departure ( unless they called when I was in the shower!). However I still caught my flight on time and would be happy to stay in this hotel again and enjoy everything Bergamo and the wider Lombardy region has to offer . It was a great holiday !
Stayed 5 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Slightly old rooms but very clean and perfect in every other way for my one night stay in Bergamo.
Stayed 1 night in Oct 2024

8/10 Good

Arvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the town center

A pretty clean and pleasant hotel right in the middle of things. Beds were quite firm (which I like) and staff were very friendly.
Stayed 2 nights in Jun 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Days in Bergamo

Service was excelĺent.Hotel is in great location to get to all sites.
Stayed 2 nights in Oct 2024

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
great location near the train station and walking distance to the funicular. good breakfast too.
Stayed 1 night in Sep 2023

8/10 Good

Hallgeir

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Nice hotel with good location near the city center
Stayed 1 night in Jul 2023

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Bergamo

Excellent location near central station and excellent breakfast. Excellent service as well. Thanks a lot!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect close to train station, walkable to the lower city centre or transportation to higher city Staff is very helpful and pleasant, room was very clean and breakfast was good with a good variety.
Stayed 1 night in Nov 2023

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean, the staff were polite and helpful. Happy for me to leave my bag while i explored the town. Breakfast was nice. No complaints at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities

First time visit to Bergamo

This hotel is located at 10min walk from the train station. Just across the road is a bus to go up to la citta’ alta. Staff, ALL very friendly and helpful…
Stayed 5 nights in Oct 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Great place - perfect location!
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great! Lovely staffs, although coffee at reception was extra
Stayed 1 night in Mar 2024