Quality Inn & Suites

2.5 star property
Hotel in Benton Harbor with free breakfast and 24-hour fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Laundry room
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast

Reviews

7.0 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1598 Mall Drive, Benton Harbor, MI, 49022

What's nearby

  • Lakeland Regional Medical Center - 6 min drive - 6.0 km
  • Lake Michigan College - 7 min drive - 4.9 km
  • Harbor Shores Golf Club - 8 min drive - 6.8 km
  • White Pine Winery - 10 min drive - 8.2 km
  • Silver Beach - 11 min drive - 8.6 km

Getting around

  • St. Joseph-Benton Harbor Station - 10 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 49 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Grand Crossing - ‬3 min drive
  • ‪Good Fortune Restauran - ‬4 min drive
  • ‪La Perla Produce - ‬3 min drive
  • ‪Arby's - ‬3 min drive

About this property

Quality Inn & Suites

Hotel near a train station
You can look forward to free continental breakfast, laundry facilities and a 24-hour gym at Quality Inn & Suites. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, a TV in reception and smoke-free property
  • A 24-hour front desk and newspapers in the reception
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Quality Inn & Suites include comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and free newspapers. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Days Inn Benton Harbor MI
Days Inn Motel Benton Harbor MI
Days Inn Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI
Days Inn Suites Benton Harbor MI
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Benton Harbor
Quality Inn & Suites Hotel Benton Harbor
Days Inn Suites by Wyndham Benton Harbor MI

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Quality Inn & Suites?

Checkout is at 11 AM.

Where is Quality Inn & Suites located?

Situated in Benton Harbor, this hotel is 2.3 mi (3.7 km) from Intercare Community Health Network and within 6 miles (10 km) of Lake Michigan and Lake Michigan College. Lakeland Regional Medical Center and Harbor Shores Golf Club are also within 6 miles (10 km).

Quality Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 98 out of 529 reviews" "
Rating 8 - Good. 215 out of 529 reviews" "
Rating 6 - Okay. 113 out of 529 reviews" "
Rating 4 - Poor. 52 out of 529 reviews" "
Rating 2 - Terrible. 51 out of 529 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rafal

Stayed 2 nights in Jun 2024

10/10 Excellent

Samuel

Stayed 1 night in Sep 2024

2/10 Terrible

Susan

Travelled with family
Our overall experience was that this is a VERY tired hotel from ripped curtains to looking outside window to a huge bunch of weeds. Our breakfast the next morning was almost unedible from orange juice machine broken, rubbery biscuits tho the coffee was good. The most positive experience of this hotel was that our car wasn’t broken into.
Stayed 1 night in Sep 2024

8/10 Good

H. Chad

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Roberto

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Cars with gunshots in parking lot . Broken glass in several spot in the parking which were being swept up obvious car break ins. Lawn unmowed and plenty of workers sitting in the lobby laughing chatting having fun that any of them could have been working. We showered and left immediately in fear of being the next car break in .
Stayed 1 night in Sep 2024

6/10 Okay

Vanessa, Waterford

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was going to post pictures, but i didnt want to embarrass the team of people that were genuinely kind and helpful. The property is run down, with peeling wallpaper, stained carpets, and a mildew odor. This property needs a lot of love but, the location is ideal!
Stayed 2 nights in Aug 2024

8/10 Good

Fredrick

Liked: Staff & service
Disliked: Property conditions & facilities
Dirty carpet in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2024

6/10 Okay

Shelley

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Leea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Lori

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Eugene

Breakfast ended at 830am no elevator to second floor
Stayed 1 night in Jul 2024

6/10 Okay

Karissa

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I felt a little unsafe because the front desk told us where we were and our room number out loud in front of two males behind us. I was traveling with two minors and I am a woman. I considered going home. The rooms were okay at best. The fridge was broken and so was the hair dryer. The whole building could use an update, but all we needed was a place to shower and sleep, so I cannot complain.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean, and it appeared as though there was a camera glued to the front of the TV. The continental breakfast was very Small.
Stayed 3 nights in Jul 2024

10/10 Excellent

Adrian

Stayed 1 night in Jul 2024

10/10 Excellent

Lynne, Appleton

Travelled with partner
Liked: Cleanliness, staff & service
The place was nice. Appears they are in the middle of a re-model. Breakfast was hit & miss. Some days there was a great selection, others not so much. There were no juice options. They had a pancake maker that was not servicable.
Stayed 5 nights in Jul 2024

6/10 Okay

KEVIN

Liked: Staff & service
The room and price were decent. They should not be allowed to serve breakfast as the food was pretty disgusting and would not pass health inspections in my opinion.
Stayed 1 night in Jul 2024

4/10 Poor

Stephanie

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The hallway looked like it hadn’t been vacuumed in awhile. The shower only worked if it was turned to hot. The tv remote didn’t work. However the room seemed to be clean, the bed wasn’t real comfortable. Wouldn’t stay here again. The hotel needs to be renovated.
Stayed 1 night in Jul 2024

2/10 Terrible

Titan

Disliked: Cleanliness, staff & service, property conditions & facilities
I simply didn’t stay there. I left very quickly.
Stayed 2 nights in Jul 2024

4/10 Poor

Richard

Liked: Cleanliness
Stay elsewhere
Horrible wet dog smell, very poor provisioning of breakfast food. Left disappointed.
Stayed 1 night in Jul 2024

2/10 Terrible

Gily

Disliked: Cleanliness, staff & service, property conditions & facilities
Gross
Stayed 2 nights in Jul 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Lots of options for dining nearby.
Stayed 1 night in Jul 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service
Fine for the price & what we needed for 1 night stay
Stayed 1 night in Jul 2024

8/10 Good

Natalie

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Bathroom smelled , the toilet looked dirty, I tried cleaning it, it was a little better but it was w/in the toilet seat. Blow Dryer didn’t work nor one of the lights next to the bed nor the ph chargers didn’t work.
Stayed 1 night in Jul 2024

10/10 Excellent

Devan

Travelled with family and small children
Liked: Staff & service
Carpets were filthy, needed to constantly clean my feet after walking on them
Stayed 1 night in Jul 2024