8/10 Good
AB
5 Nov,2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, but the surrounding area outside the hotel is not kept well and it makes it look like a property in a bad locality.
The restaurants are good, especially the morning buffet, but I would request the breakfast chef to shake up the breakfast menu a bit, considering it is a 5 star property. There is hardly any non veg, all three days I stayed there, they had chicken sausage and poached fish and nothing more that would fulfill a non vegetarian. Ofcourse there was eggs to order on the menu. In the veg menu too, some changes would be desirable considering it's a 5 star and rehashing the menu of a 3 or 4 star would not add up. Also staff should be watching if kids are going around and touching the food with their bare hands on the buffet items like Vada, samosa, fruits, breads etc. Overall I would rate the breakfast buffet a 7/10.
The Cinnamon coffee shop does not have an updated MENU card nor a QR code. When I insisted on a menu card, the staff gave me a menu card, but didn't tell me that the pricing was outdated. So I ended up paying 2.5 times more than the quoted price on the menu card. Is there a reason why the coffee shop doesn't have an updated MENU card? The food invariably was great and I would rate it a 8/10.
I had ordered a 1 kg Chocolate Truffle cake from the bake shop, which I must say, was out of the world. I would rate it a 9/10.
Overall stay: 8/10
AB
Stayed 3 nights in Oct 2024
