8/10 Good
Peggy
Travelled with group
24 Jan,2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was nice and very clean. I stayed here with two friends and booked a suite, which included breakfast. The three of us checked in with our passports and IDs, which took a while. They put our luggage through a bag scanner and then separately scanned our bodies individually. This whole process took longer than airport security.
The next morning I went down to breakfast alone while my two friends were getting ready. While I was having coffee, the manager at the restaurant came over and told me that he overheard I ask for a table for 3. I said “yes, the other guests in my suite will be joining shortly.” He then told me I had to leave the restaurant because I had unregistered guests.
I was very upset, and immediately spoke to the front desk who said that the restaurant manager had just made a mistake. They were very apologetic, but it really ruined the experience at this hotel for me. I think for the cost of the hotel, you could find better service in Bangalore.
Peggy
Stayed 2 nights in Jan 2025