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"Amazing! Sea front villa was absolutely perfect. Beach as your back yard… you can’t beat that. The restaurant and bar was very nice too. Staff also friendly and attentive. "

"On arrival to the property we were greeted at the front, our bags were grabbed and we were welcomed with a cocktails and five minute massage. We had a “luxury penthouse” though the rooms were nice we had minor issues with the shower not working, they solved the issue by the next morning. We had our own balcony plunge pool which was a nice touch. Pool was very enjoyable, staff constantly checking if you need food or drinks, and will deliver directly to you. We had an issue with our first golf cart rental and was corrected by the morning. (Town is decently far from the hotel definitely recommend the golf cart). The food and drinks we had on property were good. We chose this property due to their so called “special rake” for the Sargassum and were disappointed when we saw the beach and water. They did offer free amenities like clear bottom kayaks and a sail boat ride, however the current was too difficult to do those activities in. Staff was accommodating with providing laundry soap as we just spent a few days in the jungle and desperately needed to wash our clothes, which we had a washer and drier in our room. 15-20 minutes from secret beach which was a welcomed change with crystal clear water. We do wish we were able to stay at least another day here as the property was beautiful and would’ve liked to attend one of their happy hours or rooftop seafood boils. "

"Overall an excellent stay! I will be returning. The only issue I had was service for from the airport to the ferry. My guest arrived early prior to the entire group. They shuttle to the ferry and charged me an extra fee. My guest wasn’t aware that they would be charged. It wasn’t brought to our attention until after we left the hotel. Other than that I love the hotel and staff. "

"Nestled in a quiet corner of Belize City, The Palms offers a truly intimate escape. From the moment you arrive, there's a sense of tranquility that washes over you. The staff are genuinely warm and attentive, striking that perfect balance between being helpful and respecting your privacy. The suites themselves are spacious and beautifully appointed, often featuring a kitchenette, a comfortable living area, and even a private balcony overlooking the inviting pool. There's a real feeling of having your own little sanctuary. Days can be spent lounging by the impeccably clean pool, soaking up the Belizean sun, or perhaps indulging in a rejuvenating spa treatment. Evenings are for quiet moments, perhaps with a drink on your balcony, or enjoying a meal delivered right to your suite."

"I don’t know why this hotel has such low ratings. It’s not the newest and best, but it is certainly a great value. The views are fabulous. The pool is extremely nice. The staff efficient and friendly. Located in the middle of everything you need in Belize city. The value is unsurpassed."

"Beautiful resort. The room was clean and spacious. Lovely view of the water. Justin and Gabo at the swim-up bar were the best. They provide friendly service with good sense of humor (and patience). 💫"

"The staff was inviting and very helpful. Everything was organized and made easier..making reservations at local eateries, rental of golf carts etc."

"The property was beautiful and immaculately cared for, the service impeccable. We felt like absolute VIPs. Transportation was coordinated from the airport so that we were picked up and greeted with drinks. We stayed in a roomy 2-bedroom condo that looked out on the pool and you could walk right out to the beach. Kitchen was fully stocked. Laundry service free!?! We booked trips and rented golf carts with the concierge. Sister property had an awesome gym. Can’t say enough about the staff and property. 10/10 would recommend. "

"Outstanding place to stay in Belize City. We spent four nights here. Staff is fantastic, the restaurant is excellent, very peaceful. Great gym, very nice pool which is usually empty and open until 11 pm. Highly recommend. "