4/10 Poor
Colette, Nigel
30 Sept,2015
Disliked: Staff & service, property conditions & facilities, room comfort
OROS for breakfast
This lodge just does not have the WOW factor. Lacks that special feeling,that does not cost any money.
Although staff were very friendly, the waiters were absolutely nowhere in terms of other skills - basic waitering and communication skills lacked. Overall, the place lacks refinement and the managers/owners lack attention to detail. No water in the rooms is unacceptable,and then for your own account,where one bottle a day is somewhat standard.
The quality of the food was particularly average unfortunately. And to top everyting we got OROS as fresh juice.
One can sense that the kitchen staff here are not happy.
Although staff were very friendly which often makes you want to overlook the negative, objectively I don't think it justifies the rates. Unlikely to recommend.I will most certainly think twice before visiting this lodge .