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Metropolitan Palace

5.0 star property
Luxury hotel connected to the convention centre in Al Ghazālah with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropolitan Palace

Exterior
View from room
Bar (on property)
Nursery
Private kitchen

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • Parking available
    Parking available
  • Spa
    Spa

Room options

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includes taxes & fees
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About the area

Map
Dimitri Hayek St, Horsh Tabet Si, Sin El Fil, 55555

What's nearby

  • Le Mall Sin El Fil - 2 min walk - 0.2 km
  • City Center Beirut - 3 min drive - 2.6 km
  • National Museum of Beirut - 3 min drive - 3.1 km
  • Hamra Street - 7 min drive - 7.8 km
  • Zaitunay Bay - 7 min drive - 7.8 km

Getting around

  • Beirut (BEY-Rafic Hariri Intl.) - 16 min drive

Restaurants

  • ‪Mr International - ‬12 min walk
  • ‪Kaffeine - ‬14 min walk
  • ‪Hybrid Cafe Bar - ‬5 min walk
  • ‪Sea Sweet - ‬15 min walk
  • ‪Get Grilled - ‬19 min walk

About this property

Metropolitan Palace

Luxury family-friendly hotel located in Al Ghazālah
An airport shuttle, a poolside bar and a corner/local shop are just a few of the amenities provided at Metropolitan Palace. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the 3 on-site restaurants, enjoy brunch, lunch, dinner and Chinese cuisine. Fitness classes and yoga classes are offered at the health club; Metropolitan Palace also has a rooftop terrace, a shopping centre on-site and a coffee shop/cafe. In addition to a hair salon and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge).
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a free local area shuttle and an outdoor tennis court
  • Valet parking (surcharge), express check-out and express check-in
  • Supervised childcare (surcharge), evening entertainment and a porter/bellboy
Room features
All 185 individually decorated rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • LCD TVs with premium channels
  • Childcare services, daily housekeeping and desks

Languages

Arabic, Danish, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 20 per day)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping centre shuttle
  • Valet parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 25 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Summer Place
  • Summer Place Terrace
  • Tea Garden
  • Venezia

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Fee for in-room wireless Internet: USD 6 per night (rates may vary)
  • Fee for in-room wired Internet: USD 20 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 20 per day (rates may vary)
  • Airport shuttle fee: USD 36 per vehicle (return)
  • Valet parking fee: USD 10 per night
  • Pet fee: USD 40 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from 20 May to 30 September
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Beirut Hilton
Hilton Beirut
Hilton Beirut Metropolitan Palace
Hilton Metropolitan Palace
Hilton Metropolitan Palace Beirut
Hilton Metropolitan Palace Hotel
Hilton Metropolitan Palace Hotel Beirut
Metropolitan Beirut
Metropolitan Hilton Beirut
Metropolitan Palace Beirut
Hilton Beirut Metropolitan Palace Hotel
Metropolitan Palace Hotel
Metropolitan Palace Sin El Fil
Hilton Beirut Metropolitan Palace
Metropolitan Palace Hotel Sin El Fil

Frequently asked questions

Does Metropolitan Palace have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is Metropolitan Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 40 per pet, per stay. Service animals are exempt from fees.

How much is parking at Metropolitan Palace?

Valet parking is available for USD 10 per night.

What time is check-in at Metropolitan Palace?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Metropolitan Palace?

Checkout is at noon.

Does Metropolitan Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 36 per vehicle applies.

Where is Metropolitan Palace located?

This family-friendly Sin El Fil hotel is located in a shopping district, within 1 mi (2 km) of Le Mall Sin El Fil, City Center Beirut and Beirut Art Center. ABC Mall and Horsh Beirut are also within 3 miles (5 km).

Metropolitan Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 82 reviews" "
Rating 8 - Good. 23 out of 82 reviews" "
Rating 6 - Okay. 9 out of 82 reviews" "
Rating 4 - Poor. 9 out of 82 reviews" "
Rating 2 - Terrible. 5 out of 82 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Stayed 3 nights in Sep 2024

8/10 Good

fadi, Hawally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very courteous and very nice, restaurant breakfast staff are extremely nice and the manager. Had issue with room and was resolved but response time is very slow to any request
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very polite staff
Stayed 11 nights in Jul 2024

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, and a beautiful view. Clean, and organized. The best part of it was the people very professional staff, polite and helpful.
Stayed 1 night in Jun 2024

8/10 Good

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2023

10/10 Excellent

wafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay we enjoyed it fully
Stayed 2 nights in Sep 2023

10/10 Excellent

Armand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2023

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick visit
Stayed 1 night in Jul 2023

10/10 Excellent

Joseph Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff particularly Janaa & Rebeca were very helpful in our needs during our stay in the hotel especially securing tickets for a musical show of Caracalla . Also Charbil & Hassan the concierge were excellent. The Hotel was very clean, safe and in a convenient location of Beirut.
Stayed 7 nights in May 2023

2/10 Terrible

Fady

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT COME TO THIS PLACE !! very bad wifi services and terrible food service. I stayed for three days only, each morning the breakfast is either late, not what you ordered or not well cooked. Staff who came to the room are really careless and have no sense of responsibility or hospitality.

10/10 Excellent

Bachir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent - I booked it to a friend and he found it a great experience
Stayed 1 night in Dec 2019

6/10 Okay

Jalal

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2019

8/10 Good

Am, Toronto

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice look old but. Nice location for my Business near mall
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff , Understand customers needs Late checkout Excellent Location
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel is in an good condition for a 5 star hotel, but the design and furniture are very outdated. The parking is owned by a third party company, so you're not allowed to park your own car, you have to give it to the valet or park on the street, when I spoke to the front desk about it, the lady started bragging about how she went around the world's hotels and it's always like that, you're never allowed to use the hotel's parking in any hotel. We only had one towel for 2 people, I had to call 3 times for them to finally send me a towel 45mins later. No one the help by the pool, no bartender, not even towel service.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Bachir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Mohamed

Travelled with partner
Disliked: Amenities, property conditions & facilities
The parking was over priced while it was supposed to be free
Stayed 1 night in Jul 2019

6/10 Okay

Grant

Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Nabeeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location Candle light bar is nice Friendly atmosphere
Stayed 1 night in Apr 2019