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"The curtain in the room needed to be changed it was ripped a little "

"I was in San Francisco for a one day medical meeting at the St. Francis. 1) I arrived three hours earlier than check-in time and welcomed the offer to check in early (I don't recall that ever happening at other hotels). 2) The room was a bit warm and stuffy upon opening the door and I wished I could have opened a window, but could not. I noticed the fan (ultra quiet), turned it on and in minutes I was completely comfortable, and reminded so throughout the night. The unconditioned air contributed greately to the incredibly restful sleep I had that night. 3) I worked at the desk until dinner and when I returned I thought I would catch the news on TV, but it would not turn on. I phoned the front desk and within minutes maintenance was at my door, got everything fixed and was gone. I didn't see the invitation to "test-sleep" up to two of the ten interesting pillows offered, but will do so on my next visit. I will recommend your charming hotel to my friends, staff, and colleagues. Thank you. Robert L Stofac, M.D. "

"Nice"

"Great historic property in the heart of down town. "

"Our stay was excellent! Hotel was beautiful, service was top notch! "

"Nice, big, and clean rooms. Great continental breakfast. Friendly staff"

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"everything was great except for the bathrooms which were very small."

"Great experience. "