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"We couldn't fault the receptionist when we arrived. Absolutely amazing and so friendly. Infact, all staff were friendly and helpful. The food was faultless and the steak was cooked perfectly (medium/rare). We stayed in the apartments separate to the hotel. The room was spacious. However, when we arrived back at our apartment late last night, our block stunk of weed and it was all in our apartment. One of the apartments on the bottom floor had been smoking weed and stunk the communal area along with our apartment out. It wasn't appropriate to remain in our accommodation. The staff were amazing and moved us immediately as they came to the apartment block and could smell it before opening the communal door. We were moved into the main hotel, which was really appreciated. Although this happened, it would not put us off going back again to stay as the staff were apologetic and rectified the issue immediately so we could sleep in a room which was free of "weed smoke". "

"A very quick and easy check in. Nice warm comfortable room"

"Another faultless stay. 🙂"

"Staff were really helpful and kind, very clean and comfortable. Bathroom was quite small. "

"Friendly and professional check-in"

"Great location , fantastic place with a lovely room and a delicious breakfast "

"From the moment you walk through the door you are greeted with friendly helpful staff . Enjoyed every aspect , room really comfy , food , top quality ( probably one of the tastiest breakfast i have had ) . The added bonus of being able to use facilities if you are staying . cant wait to stay again ."

"Friendly staff, very small room"

"Dunston Hall was a beautiful stay. Friendly staff (especially Sally at the front desk), comfortable beds and quiet. I love historic hotels, so this definitely fit the bill. Would definitely stay here again!"