10/10 Excellent
Wendy
Travelled with partner
22 Nov,2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serras Barcelona is a small gem. The location is a few blocks walk to the gothic area with loads of shops, restaurants and charm. If you cross the street from the hotel you can walk along the water and the small boat harbor surrounded by shops, restaurants and locals enjoying the day. The ports are just a few minutes away by cab. What makes Serras unique however is the staff.
When we arrived early in the morning my husband was not feeling well and Augustina at the front desk did every thing she could to get us to a room as soon as possible.
This is a small boutique hotel with all the advantages that implies. Check in was personal, welcoming and non stressful. Nothing we asked for was too much trouble. The physical hotel is beautiful inside with lovely guest rooms and an inviting rooftop bar, lounge and if weather permits, restaurant. We have been to Barcelona several times and stayed in different hotels. We will look no further. Serras is where we will stay from now on when we visit Barcelona.
Wendy
Stayed 1 night in Nov 2024