Bansko Holidays

We loved the staff, the recommendations, the beautiful neighborhood, wonderful breakfasts, relaxing terrace, and beautiful rooms!

The only negative is there was an event one of our nights that went till midnight. It was very loud and hard to sleep. The breakfast was excellent and the service was excellent!

Small boutique hotel. Top service and 1/2 block away from the Trevi Fountain. Five star

Pre- arrival: after booking, the hotel provided seamless, efficient and rapid communication with any questions and concerns that I had. In terms of airport pickups, tours, and personal experience. Arrival: we did airport pickup via the hotel and the driver Sandro was wonderful providing clear directions to our meeting point. Hotel appearance was clean, staff approachable and ready to serve . We traveled for a birthday celebration and informed the staff prior. On site they provided us with welcome drinks of choice. (It’s the small things). Rooms: appeared cleaned even smelled clean , however, on further inspection the bathroom was dirty. The bathtub had a long streak of pee stained streaked down the middle for whatever reason. As an housekeeping manager I was very displeased to see that. Front desk was speedy enough to send a houseman to clean it but no sanitizing was done just plain water. Room comfort: room was spacious and bed was comfortable. I prefer my room to be pitch black but did not get that even though there were black out blinders. The smoke detector had a blue hue to it which made sleep a bit difficult along with a flashing light in bed and bathroom. (For people who suffers with seizures can be very concerning). Surroundings: Perfect location of this property it’s within the hustle and bustle of the city but nestled away perfectly and provided quiet. There are a multitude of restaurants done the path. Would recommend.

Just stayed 3 nights at Leon’s Place. Was an excellent base for our break in Rome - we mostly walked to and from the hotel; the hotel itself is in a quiet area away from the crowds but not difficult to get wherever you liked. Other than the included breakfast, we don’t eat or drink at the hotel so cannot comment on that. Rooms were clean and well appointed, staff friendly and helpful. Used the bookable gym and spa whilst staying. Would recommend this hotel