10/10 Excellent
Lubos
13 Jul,2024
Liked: Cleanliness, staff & service
We have spent one night at the property. The staff was excellent. Receptionist extremely helpful and great to talk to. All staff exhibited the "no problem" attitude!. They all went the extra mile to please us, being helpful, turning on jacuzzi for us even when it was after hours. When checking-in they even gave us choice about room choice without us asking. We also had complementary massage which was so great that I had booked another massage next day. The restaurant and bar looks great with nice atmosfere. The bad? The rooms are little dated. Our shower head needs some fixing. Toiled also needed some fixing as the water was leaking hence it was making the hissing sound in regular intervals to fill in the water so I have ended up to turning the toiled water off for the night. However, although this would be great to fix that did not bother us since overal we felt that we are being taken care of. I believe that if I would ask the staff to fix the above mentioned issues it will be done, I just did not care much since we were there just for one night. I'll be staying in this property again.. ďakujeme
Lubos
Stayed 1 night in Jul 2024