2/10 Terrible
Carl
10 Nov,2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a Motel 6 experience, this is the place. I was extremely disappointed, and it left a bad impression of Thailand. I contacted the hotel via email days before my trip to request an early check-in, and they assured me it wouldn’t be an issue. However, when I arrived several hours before check-in, the front desk told me it wasn’t possible. I tried asking about the local area and for assistance, but they ignored me. After I was finally allowed to check in, I continued to be ignored every time I went through the lobby. Terrible service—I wouldn’t recommend this location.
Now, the room itself: after a 36-hour journey to Thailand and a long wait to check in, I entered the room, and it smelled heavily of mold and mildew. The bed sheets were completely stained black. Since the front desk refused to acknowledge my presence, I was stuck in a filthy room. The air conditioner gave off a strong moldy odor, so I had to leave it off. The curtains were blackened at the bottom, and mold covered parts of the walls. For anyone considering this place to save money—run, don’t look back. This experience left a terrible taste in my mouth for the entire trip.
Carl
Stayed 26 nights in Oct 2024