Balmaseda Holidays

Great location and style, but some growing pains. Now Now is a good choice for solo travelers who want a well-designed hotel in a prime location. The aesthetic is great and the vibe is modern and clean. However, there are some things that need improvement. I only received housekeeping 3 out of 8 days, even though daily towel service and sheet changes every 3 days were promised. The acoustic baffles help, but loud door locking mechanisms and shared bathroom layouts make noise an issue, especially in the south wing. Unlike the north wing, there is no separation of the bathroom/shower/sink from guest rooms and you will hear them in use. IMO the south wing rooms should be offered at a discount since they are noisy, fewer amenities, and less desirable. There are more showers/bathrooms in the basement, but you have to go downstairs and through the lobby to use them. That is also the only location to use the Dyson hairdryer if you stay on the south wing. Additionally, the shower rooms are big and stylish but the shower heads are small and low-flow water efficient so I was often cold taking a shower. I was grateful for the provided robe. I do wish they offered social elements like bar hopping, meetups, etc. kinda like a hostel to meet fellow solo travelers. They also charge for locker use to store items upon checkout which was disappointing. Overall, a solid place to stay and I would stay again but wouldn’t pay over $120 nightly for the cozy sleeper cabin.

The hotel is very clean and conveniently located in Chinatown within walking distance of the financial district, Brooklyn bridge and more. Lots of great dining options near by. You can lave your luggage in the lobby before check in and after check out. Staff are friendly

incredible experience! the customer service and hospitality was off the charts. Amazing location, walkable to Times Sq/Theater District, and Highline, etc. A highlight was they have two bikes you can take for the day, for free - we biked to Central Park and it was an AWESOME way to experience the city. And lastly, restaurant is delicious and has a great vibe - ate there 2x despite all the food options in the city. Thank you, thank you - we will be back.

Only blocks from Times Square & the Theater District. Perfect spot for most everything you would want to do in Manhattan!

Kind of expensive for the room size