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Urban Bacalar Hotel

2.5 star property
Hotel with free parking, a short walk to Lake Bacalar

Choose dates to view prices

Photo gallery for Urban Bacalar Hotel

Relax in a serene space with a large bed, bedside table, and wall-mounted sink.
Relax by the pool surrounded by lush tropical plants and lounge chairs.
Relax on the water with a comfortable seating area and stunning views of the surrounding shoreline.
Stunning building with vertical windows and a flat roof, surrounded by tall palm trees.
Enter a serene space with a covered area featuring a bench and table, perfect for relaxation.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Non Smoking

Garden view

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Room

View from room

Design Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room, 1 Double Bed, Pool View

View from room

Double Room, 1 Double Bed, Pool View

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 5 min walk - 0.5 km
  • Laguna Bacalar Ecological Park - 3 min drive - 1.8 km
  • Fort of San Felipe - 3 min drive - 2.5 km
  • Municipal Spa of Bacalar - 4 min drive - 3.3 km
  • Cenote Cocalitos - 7 min drive - 6.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬3 min drive
  • ‪Marisqueria el Taco Loco - ‬3 min walk
  • ‪El Sazón a la Mexicana - ‬20 min walk
  • ‪Finisterre Bacalar - ‬3 min drive
  • ‪Yerbabuena - ‬3 min drive

About this property

Urban Bacalar Hotel

Hotel near Lake Bacalar
A terrace, a garden and a restaurant are just a few of the amenities provided at Urban Bacalar Hotel . Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Concierge services, tour/ticket information and a 24-hour front desk
  • A computer station, multilingual staff and a porter/bellboy
Room features
All guest rooms at Urban Bacalar Hotel include comforts, such as air conditioning, in addition to
Extra amenities include:
  • Rainfall showers and free toiletries
  • Flat-screen TVs with satellite channels

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Urban Bacalar Hotel
Urban Bacalar
Urban Bacalar Hotel
Urban Bacalar Hotel Hotel
Urban Bacalar Hotel by MIJ
Urban Bacalar Hotel Bacalar
Urban Bacalar Hotel Hotel Bacalar

Frequently asked questions

Does Urban Bacalar Hotel have a pool?

Yes, this property has an outdoor pool.

Is Urban Bacalar Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Urban Bacalar Hotel ?

Self-parking is free at this property.

What time is check-in at Urban Bacalar Hotel ?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Urban Bacalar Hotel ?

Checkout is at noon. Late check-out is available for a fee.

Where is Urban Bacalar Hotel located?

Situated in Bacalar, this hotel is within 1 mile (2 km) of Lake Bacalar, Polytechnic University of Bacalar and Laguna Bacalar Ecological Park. Canal de los Piratas and Fort of San Felipe are also within 2 miles (3 km).

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Urban Bacalar Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 155 reviews
Rating 8 - Good. 57 out of 155 reviews
Rating 6 - Okay. 21 out of 155 reviews
Rating 4 - Poor. 11 out of 155 reviews
Rating 2 - Terrible. 12 out of 155 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Nice, cute small rooms with very comfortable beds
Stayed 1 night in Apr 2025

10/10

Loved the location, the rooms, the food
Stayed 4 nights in May 2023

6/10

The only thing about is that doesn't have cable nether Netflix
Stayed 2 nights in May 2025

8/10

Very rustic stay. Wold recommend for bypasses
Stayed 1 night in Apr 2024

8/10

The staff at this property are all great! They all go above and beyond to make your stay comfortable.
Stayed 1 night in Sep 2023

6/10

Vacation Review Budget First off, we do like to take vacations that are “luxurious” but we also take a lot of low budget trips to go away more often and see new places. This review is a budget review 2 things matter most to us 1 cleanliness and 2 a pool We are content with a basic room as long as we have beds and a bathroom and they are clean (a TV is nice but we have devices to watch content on) Cleanliness rating 9 Room rating 5, the room with the sofa bed is too uncomfortable to sleep on and had weak water pressure and the AC leaked into the room, the rooms are small but that was expected. Room amenities, AC, TV Hotel/condo/VRBO rating 7 Amenities, pool Pool rating 10, good sun and shade as sun sets with warm water Staff rating 10 Restaurant rating/options, n/a Location to things, a lot close but has to be driven/taxi If you’re looking for budget, I would and wouldn’t recommend, if you need the sofa bed it’s impossible to sleep on If you can share a double or are single I’d go back This review does not take restaurant food in the consideration There are plenty of (excellent) options nearby in driving distance
Stayed 3 nights in May 2025

10/10

Away from lake
Stayed 1 night in Jul 2023

8/10

The staff was very friendly and helpful and the breakfast was included and very tasty. Our room was bare bones, the toilet didn't seem to work properly and we were kind of concerned the sheets hadn't been properly cleaned. Other than that, we'd recomdend this hostel still to anyone simply because of the friendliness of the staff.
Stayed 2 nights in Apr 2023

2/10

THE PLACE IS IMPOSSIBLE TO FIND AT NIGHT BETWEEN THE UNLITE HIGH BUSHES; LOOKS LIKE A KIDNAPPING SET
Stayed 1 night in Nov 2022

6/10

Beautiful property, sheets were always dirty getting clean towels seemed to always be an issue as well Jas having hot water in the room or water overall. Far from downtown, you have to get a cab leading to an over priced price.
Stayed 7 nights in Jun 2022

8/10

Bien
Stayed 1 night in Jul 2025

8/10

Stayed 6 nights in May 2025

10/10

Un lugar excelente para descansar
Stayed 4 nights in May 2025

10/10

Todo muy bien!!
Stayed 1 night in May 2025

10/10

Me gusta la tranquilidad del lugar y muy buena atención
Stayed 3 nights in Apr 2025

10/10

Buen servicio
Stayed 3 nights in Apr 2025

10/10

Pueden mejorar las condiciones de limpieza
Stayed 2 nights in Apr 2025

10/10

Las habitaciones falta un poco de mantenimiento al igual que la entrada hacia el hotel mucho pasto y para el que no conoce es algo difícil. En cuanto al personal la chica de recepción muy amable con las indicaciones, la alberca muy agradable para pasar la tarde
Stayed 4 nights in Apr 2025

4/10

La habitacion no era muy confortable, con detalles en el baño y espacio, los alrededores del hotel en la noche, son muy oscuros porque son monte y carretera , no habia internet en el hotel ! La atención del personal amable y buena !
Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Mar 2025

6/10

La ubicación no aparece en la aplicación
Stayed 3 nights in Mar 2025

8/10

Stayed 2 nights in Mar 2025

10/10

El lygar fue tal y como las fotos. Se encuentra lejos del centro de bacalar aunque el transporte es rapifo en llegar
Stayed 3 nights in Mar 2025

8/10

Es un lugar muy tranquilo para hospedarse y descansar después de un largo día de tour en Bacalar. Quito un punto porque los cuartos no están insonorizados 😅
Stayed 2 nights in Mar 2025

8/10

Mejorar instalaciiones y ofrecer amenidades, también tener opocion de alimentos variados
Stayed 5 nights in Feb 2025