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"Always clean and comfortable and whenever we have stayed we have always used the pool and most times had it completely to ourselves the restaurant on site serves good food though a little limited on choice would definately stay again is well worth the price"

"Ok so if you want a modern unfriendly hotel do not choose here but if you want a beautiful traditional chateau with themed rooms, admittedly some oddities as all old chateaus have but beautiful, and lovely staff with an amazing breakfast this is amazing as is Provins generally. Be advised you do need passable French to make things easier but if you are off to France guys it’s the least you can do!!"

"Lovely hotel in the middle of Provins. Good sized room, excellent breakfast (extra). Lovely evening meal on Sunday night when all other restaurants closed. Very nice outdoor hotel seating area for coffee or drinks as well. Staff very friendly although, despite sign saying all Reception staff spoke English, one member made it difficult for us and having offered the final bill, without showing the breakdown, had to refund cash for charging an additional breakfast which we didn't take on one of the mornings. "

"Clean and comfortable establishment - not near the centre but good all the same. "

"I was a very good stay"

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"On arrival we had to try several numbers to get a response We had no hot water in any of the 3 rooms. We called and he returned saying it was sorted and we would have hot water after 3hrs but we still didn’t have any in the morning. We were on 3 motorcycles and had been travelling all day looking forward to a shower. Then in the morning while we had breakfast they went in our rooms moved some of our stuff and cleaned the rooms ready for the next guests before we even checked out. "

"Nice but simple hotel. No evening meals and no restaurants close by."

"Hôtel rénové mais mal rénové, , une literie peu qualitative (2 matelas 1 place en guise de lit double) et une isolation phonique inexistante ( à entendre son voisin de chambre aller aux toilettes la nuit…)"