8/10 Good
Angel M
Travelled with partner
17 Feb,2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Austin. We decided to stay here for a night. Walking in atmosphere was friendly and clean. Receptionist man was super friendly. The only complaints I have is that we had booked for a 1 King Bed room. When we got into room 212, we saw 2 beds..
We were tired from the long drive, didn't want to go back down and arguing just for one night. Getting ready for bed we realized the remote didn't work for the room. Got up to turn the TV on, but still buttons didn't work. We just turned it off and used our phones.
After the long drive we just went to sleep. The room itself was super clean and nice, restroom was spotless. In the morning we tried to work the coffee machine. We plugged it in and we waited.. never worked.
Upon checking out I did bring it up to the lady receptionist. After hearing about our stay she did say, she'd let the manager know about the defects of the room.
Other than those issues, the stay overall was great. We would absolutely stay here again. The area around wasn't sketchy at all. Parking was easy. QR code and pay online.
Make sure to check the room before settling!
Angel M
Stayed 1 night in Feb 2025