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"Helpful staff, clean comfortable room"

"Excellence hotel service was second to none We were celebrating my daughter's wedding staff couldn't have been more helpful especially Liam on reception we definitely recommend this hotel wedding 22. 6. 24 Phillips "

"For the price we paid I was happy with the room. The hotel could do with a bit of a makeover as our room ceiling looked like it had measles and there were scuffs on the walls, however everything in the room worked as it should. I was a little surprised that the TV wasn't a smart one and the room didn't have a safe, but these wouldn't have deterred me from booking. I must compliment the staff at reception and bar/lounge area who were all very cheerful and helpful and the 50 kwh eV charge point (only 1) was useful. I would recommend they add more of these looking at the number of ev vehicles in the car park. Overall I would definitely stay in the hotel again as we found it comfortable and welcoming. "

"All I have to say is the room was very clean & comfortable, the food was excellent."

"Safe, quiet and no additional charge for parking. Very convenient for M1, Meadowhall and the ice rink."

"Good priced accommodation but in need of some tlci eg. our window handle was missing "

"Very good hotel. Good rooms, good service, clean and bright. Breakfast good with one comment. No matter which button you pressed on the coffee machine you got black coffee."

"Absolutely brilliant, park side room view amazing we could see the maned wolves all night, plus tapirs and bush dogs. Bistro next door had lovely food and great staff....this will now become an annual visit for us."

"The hotel is modern and clean with a large bar / restaurant overlooking the racecourse. Rooms are a decent size and nicely furnished, with a huge walk in shower. We also had a racecourse view which was great. Breakfast was excellent, it's a buffet but with a decent range of good quality hot and cold options. Staff were all very friendly. Only disappointment is that there is an additional charge for parking of £5 per day, would have expected this to be free. "