2/10 Terrible
Myron
27 Nov,2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I am expecting a total refund from Expedia based on the fact that I was denied "renting" in stay from the Comfort Inn and Suites location before arriving at the location. Expedia was notified prior to check in that there was a problem with check in at this location and I had purchased the protection plan. I am requesting that a full refund be expedited as soon as possible. Expedia is letting me down with their lack of concern during this holiday season. Let me say that I still believe that Vanessa and Lena are exceptional front desk representatives that are not the problem with this stay not being able to be fulfilled. Comfort Inn and Suites in Lithia Springs Georgia is a great place to stay and reside for the most part except for the one not so good apple if you get my understanding of the situation. When and if I receive my "TOTAL REFUND" for this matter, then I may update my review in all the appropriate listing locations. Thank you, Myron Grimes
Myron
Stayed 2 nights in Nov 2024