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"Ten-Yu was amazing. The property, staff, food, and town were all amazing. The hot spring water was invigorating and relaxing. The private onsen had a beautiful waterfall, the public garden was great. We didn’t try the bar, but did have dinner at the restaurant which was good, followed by a breakfast which had copious amounts of food for all tastes."

"The room is very large for this pricepoint and close to fujisawa station. Connected to convenience store and near mega discount store. But elevator is slow and rooms floor carpets are quite old."

"Fantastic view"

"Hotel is nice and location is good too. The fireplace was the highlight of the stay. Sipa glass of red wine hearing the firewood burn. However the room was not well maintain and there are insects."

"This is a wonderful, magical trip back in time. The staff is truly dedicated and attentive, and the onsen is terrific. "

"It was amazing. We will definitely return! Staff helped us in so many ways. Rooms were beautiful with private onsen and dinner was fabulous! "

"Extensive Japanese breakfast included "

"Z"

"A great location right on the lake in Hakone. Although it looked to be fully booked we did not see other guests and it was lovely and peaceful. We stayed for 3 nights and were fortunate to see Mt Fuji for two days of our stay. The onsen in the room was amazing, we used it twice a day or more, so relaxing. It could fit two people, and we loved how the doors opened up to look at the view. We were on level 2 and if you can I would suggest trying to get a room level 3 or higher as we did have some maple trees which partially obstructed our view. It was still lovely but you would have a clear view of the lake and beyond from the floors above. It was easy walking across the road to 7-11, or to the couple of restaurants in the area. The complimentary drinks and snacks was a lovely touch. We appreciated the in-room washing machine, and the big projector tv was great. A very relaxing place to stay in the middle of our Japan trip."