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"This property was nothing like the pictures. The washroom was so small you couldn’t fit in and close the door, it was by the kitchen no ventilation. The lights in the kitchen didn’t work. They had teenagers staying in that building partying all night until 5am drinking and making lots of noise. We didn’t feel safe at all. The worst thing is the management was not answering the call or dealing with anything. It was Expedia who looked after us moving us to a different property. I would obviously...

"The room was simply tiny. The mattress was sat on pallets rather than an actual bed. The shower door was broken and hung loose in the shower. Duck tape was trying to hold it up. I had children with me so this was dangerous. There was no kitchen (which the advert said there was) and we had to was dishes in the bathroom sink. Finally, there was grease or dates smeared on the wall. The internet didn’t work, the fan was broken too. It was on a busy urban street, so if it wasn’t midnight revelers...

"They don't provide the check-in information and can't get a refund after I contacted the property several times. Very disappointed! "

"The apartment for 1-2 people is spacious and has all the necessary items .. it’s a little run down in the sense that the tv was laying on the floor and the shower is actually a tub with a hose and no shower curtain but I got used to it but for the price and convenient location I really wasn’t expecting much and this was better than I imagined it would be! The bed was big and comfortable, the windows were nice and large with an excellent view of the city and the little plaza below.. I deducted 1...

"The property was roomy and had great space. It met the need of our group. The location was close to various things like food, drinks, shopping and transportation. I would book with SmartFlats again. There are a few cosmetic things the property needs to fix or look into for future tenants. The rooms' curtain rods look like they were broken and so the curtains had to be hooked onto the window. They kept falling off. The soap dispensers in the shower also looked like they had broken off. A towel...

"Simple attic studio was great for a short work trip to Brussels. Located just around the corner to most of the EU buildings and with everything you need for a quick meal at home. The heating worked well, bed was comfortable and everything was very clean. My only complaint would be other guests who smoked - while they stayed 2 floors below the apartment I stayed in, you could still smell the smoke through the pipe system in the kitchen. There are 2 Wifi networks - the primary one that is...

"Great location. No internet at all and hot water just for a 1 minute shower."

"HEALTH HAZARD! The bathroom was filled with visible mould everywhere, taps were leaking, living room lights didn't work, the kitchen was dirty, the TV wasn't functioning and it was an overall bad experience. The only good thing about it is its location near the centre."

"Very pretty view into a cute little neighborhood backyard area. "

"Very poor hygiene, light not working, chair broken, loud noise at night."

"I want to discuss a full refund due to the fact that we didn’t even end up staying at this flat. There were some sort of ticks and insects ALL over the beds, ceiling and walls. It was unsantitary in so many levels. The stairs were flooded and lights didn’t work."