2/10 Terrible
Christian
17 Feb,2025
Do not stay at this resort, it doesnt have its operations together and might just ruin your ski vacation because of it. It's not like Expedia is some new website. We got stuck last night in town and the only room available was booked and prepaid on expedia. I was delayed so my 18 yr old son had to check in and the hotel they simply wiped out his checking account by charging thousands on his debit card even though he provided them the Expedia confirmation number that clearly showed the room prepaid. When I spoke to them today they said it was a mistake and nothing they can do as he just has to wait for the banks to refund it. It's little things like this that make this a 2 star hotel at best. An operations mistake like this rippled into my son not having enough funds to get a lift ticket to ski and the money is still not back into his account.
Christian
Stayed 1 night in Feb 2025