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Haywood Park Hotel, Ascend Hotel Collection

2.5 star property
Art Deco Asheville hotel in Downtown Asheville with a full-service spa

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Haywood Park Hotel, Ascend Hotel Collection

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Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lunch, dinner, brunch served; French cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Parking available
  • Housekeeping
  • Pet-friendly
The price is S$141
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Fridge
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
  • 87 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
1 Battery Park Ave, Asheville, NC, 28801

What's nearby

  • Grove Arcade - 3 min walk
  • Harrah's Cherokee Center - Asheville - 3 min walk
  • Wicked Weed Brewing - 8 min walk
  • The Orange Peel - 9 min walk
  • Biltmore Estate - 14 min drive

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪The S&W Market - ‬2 min walk
  • ‪Old Europe - ‬3 min walk
  • ‪Asheville Yacht Club - ‬2 min walk
  • ‪Thirsty Monk - ‬2 min walk
  • ‪The Bier Garden - ‬1 min walk

About this property

Haywood Park Hotel, Ascend Hotel Collection

Hotel near Harrah's Cherokee Center - Asheville
Located close to Grove Arcade and Basilica of Saint Lawrence, Haywood Park Hotel, Ascend Hotel Collection provides a shopping centre on-site, a coffee shop/cafe and a hair salon. Treat yourself to a manicure/pedicure, a massage or a body treatment at the on-site spa. The on-site French cuisine restaurant, Isa's French Bistro, offers brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Luggage storage, a banquet hall and tour/ticket information
  • 4 meeting rooms, a front desk safe and a lift
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and shower/bath combinations
  • 43-inch plasma TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and LED light bulbs

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isa's French Bistro

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 60 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults and USD 10.00 to 15.00 for children
  • Valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

Frequently asked questions

Is Haywood Park Hotel, Ascend Hotel Collection pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Haywood Park Hotel, Ascend Hotel Collection?

As of 31 Jan,2025, prices found for a 1-night stay for 2 adults at Haywood Park Hotel, Ascend Hotel Collection on 10 Feb,2025 start from S$141.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Haywood Park Hotel, Ascend Hotel Collection?

Valet parking is available for USD 19.00 per day.

What time is check-in at Haywood Park Hotel, Ascend Hotel Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Haywood Park Hotel, Ascend Hotel Collection?

Checkout is at 11 AM.

Where is Haywood Park Hotel, Ascend Hotel Collection located?

Located in Downtown Asheville, this spa hotel is within a 5-minute walk of Grove Arcade and Harrah's Cherokee Center - Asheville. Basilica of Saint Lawrence and Western North Carolina Nature Center are also within 6 mi (10 km).

Haywood Park Hotel, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1005 reviews" "
Rating 8 - Good. 187 out of 1005 reviews" "
Rating 6 - Okay. 65 out of 1005 reviews" "
Rating 4 - Poor. 36 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rena

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We had no hot water during our recent stay, rendering us unable to shower. When we called the front desk, we were told that it would be reported to maintenance. No apologies, no offers to change rooms, dismissed as if nothing was wrong. The front desk staff was too busy playing solitaire on the computer than to attend to his customers. I asked to speak with a manager and was given an email (that didn’t work!) on a Post It note! On the other hand, the valet attendant was fantastic! Energetic and attentive. Called and reached a manager who comped our stay. I wouldn’t be in a rush to return!
Stayed 1 night in Jan 2025

4/10 Poor

Natalie

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dirty and smelled like smoke. Could use some updating
Stayed 2 nights in Jan 2025

6/10 Okay

Sharon, Concord

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was huge and very nice. The staff were very nice and i feel did their bedt. However, our room had no heat and no hot water!! The front desk said they were aware of the heat and hot water. Said there was a problem with a boiler? Neither of these issues got better during our stay. The weather was so that it would be diffivult to find another place so we toughed it out in below freezing temps. I feel we shoild be refunded.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this historical hotel and the staff was wonderful
Stayed 2 nights in Jan 2025

4/10 Poor

Michael, mercer island

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

jasmin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were really nice, and the location is perfect. However, the second-floor lobby and hallway had a strong urine smell, resembling a dirty public restroom. It was very unpleasant.
Stayed 2 nights in Jan 2025

6/10 Okay

Alex, marietta

Travelled with family, Travelled with family and small children
Liked: Staff & service
Very unique property with a great location, but not super clean and we didn’t have hot water in either of the rooms we booked.
Stayed 1 night in Dec 2024

10/10 Excellent

tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun hotel! Was an old department store. Great location and huge rooms!
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with family and small children
We had a great stay and front desk is very friendly :)
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and easy walking to stores
Stayed 1 night in Dec 2024

6/10 Okay

james

Disliked: Property conditions & facilities
You have to pay valet to park your vehicle because there’s no parking garage so pretty much trust your vehicle will be ok in another parking garage off premises or pay and tip for valet. Nice rooms very roomy but if you get a jetted tub. No hot water. Filled tub up and waited 1 hour for more hot water but still didn’t get hot
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia, Yucca Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very neat history
Stayed 1 night in Dec 2024

4/10 Poor

Bryn

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room that we were assigned was a superior King with a pullout bed. The bedding was dirty and gritty feeling on the king bed. The bedding that we received (because it wasn’t already in the room) for the pullout bed was also dirty, and had some red stains on it. The shower had hair in it and the sink had soap scum around the sink. We expressed that to the management that the room was very unacceptable and dirty.
Stayed 1 night in Dec 2024

8/10 Good

Donald, Running Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location for walking around the downtown area. Most staff (only 1 grumpy front desk employee out of all the staff encountered and she wasn't rude, just not very friendly) could not have been more helpful and friendly! We had the 1200 sq.ft. suite and it was very spacious and nicely decorated. A few small issues found were taken care of very quickly by staff. The room had great views of the people and businesses seen around downtown. We would definitely stay here again on any visit to Asheville!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ralph, Dayton

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Haywood Park Hotel two days before Hurricane Helene's destructive path caused catastrophic damage to lovely Asheville. Our stay was wonderful. Our room (more like an apartment!) was incredible. The bed was super comfortable, the bathroom was equipped with all the amenities one could desire, and the living area was spacious and nicely furnished. The whimsical touches reflecting the hotel's previous life as a department store made one appreciate the building's history. All the staff were helpful and friendly. We especially loved the check in champagne!! Wishing the good people of Asheville good health, safety and a full recovery.
Stayed 2 nights in Sep 2024

10/10 Excellent

peri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet hotel with a unique use of old department store
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna, Cherry Hill

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a historic building that was redone in a modern way. We had a huge suite. It was very clean and spacious. Our room was cleaning as soon as we left for breakfast. The front desk was so helpful with reccommendations and directions. The location was excellent! Walkable to everywhere downtown.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the historical aspect of the hotel. Loved that the elevator announcements were the same as when the store was in its hay day.
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of Asheville
Stayed 2 nights in Sep 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure what room another visitor stayed with dogs, but our two pups LOVED the spacious King room we stayed in and we Loved the view out looking over at Wall Street! Location is always great and walkable to all our favorite restaurants and our concert. Front desk staff are wonderful too! We had a great time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was wonderful. Would highly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the HPH! The staff is kind and courteous. You get way more space for the price when compared to hotels around the area. It’s always fun to stay in a place that plays into a theme, and the department store theme is great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights with my dachshund. Valet was easy, room was clean and staff was attentive. Will be returning. 😁
Stayed 2 nights in Sep 2024