Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

3.0 star property
Hotel in Asheville with free breakfast and fitness centre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

Property amenity
Indoor pool, seasonal outdoor pool, pool loungers
Exterior
Lobby
Down duvets, Tempur-Pedic beds, individually decorated
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is S$150
includes taxes & fees
8 Dec - 9 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

Luxury Single Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
  • Sleeps 2
  • 1 King Bed

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About the area

Map
4 Roberts Rd, Asheville, NC, 28803

What's nearby

  • Asheville's Fun Depot - 1 min walk - 0.1 km
  • Blue Ridge Parkway Asheville Entrance - 3 min drive - 3.5 km
  • Historic Biltmore Village - 3 min drive - 2.9 km
  • Asheville Mall - 6 min drive - 7.1 km
  • Biltmore Estate - 14 min drive - 7.5 km

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬5 min drive
  • ‪Sweeten Creek Coffee Shop - ‬12 min walk

About this property

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

Hotel rejuvenated in 2023 and located near Harrah's Cherokee Center - Asheville
At Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International, you can look forward to free on-the-go breakfast, a terrace and a fireplace in reception. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Free self-parking
  • ATM/banking services, a computer station and a lift
  • Tour/ticket information, 1 meeting room and a nature reserve
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 73 individually furnished rooms feature comforts such as pillow menus and air conditioning, in addition to amenities such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Tempur-Pedic beds and down duvets
  • Bathrooms with designer toiletries and shower/bath combinations
  • 36-inch HDTVs with satellite channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 10.0 per day

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from 01 January to 30 September
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Frequently asked questions

Does Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International?

As of 22 Nov,2024, prices found for a 1-night stay for 2 adults at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International on 8 Dec,2024 start from S$150.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International?

Self-parking is free at this property.

What time is check-in at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International?

Checkout is at 11 AM.

Where is Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International located?

Situated on the Strip, this hotel is within 2 miles (3 km) of Asheville's Fun Depot, Historic Biltmore Village and Cathedral Of All Souls. Blue Ridge Parkway Asheville Entrance and Western North Carolina Nature Center are also within 3 miles (5 km).

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1013 reviews" "
Rating 8 - Good. 293 out of 1013 reviews" "
Rating 6 - Okay. 101 out of 1013 reviews" "
Rating 4 - Poor. 58 out of 1013 reviews" "
Rating 2 - Terrible. 23 out of 1013 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Thomas C

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Sep 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Was very close to biltmore house. The hotel was clean although the in room coffee maker did not work. Due to water issues in the community they did not have coffee downstairs so we had to find it outside the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really convenient to everything we did during our trip; the Biltmore, the Farmers Market, and the Arboretum, and the Blue Ridge Pkwy.
Stayed 2 nights in Nov 2024

6/10 Okay

RoseAnn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel clean, staff pleasant. But we were never notified of water restrictions, minimal breakfast, no coffee, pool closure prior to our trip. We adapted to conditions but would have been better prepared with advance notification of these issues. Also, we tried to use coffee maker in room and it spewed water all over and when it was replaced, the second coffee maker didn't work at all. 3rd coffee maker was the charm. By then (3 night stay) we had figured out that local store had cold brew coffee!!!!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

heather

Stayed 1 night in Oct 2024

8/10 Good

Preston

Liked: Cleanliness
Was a great stay
Stayed 1 night in Nov 2024

4/10 Poor

Willard

Disliked: Cleanliness, staff & service, property conditions & facilities
Too many things wrong with the hotel & room, such as located at corner of Interstate Highway entrance (with constant traffic noise), thin floors (allowing upstairs footsteps to be easily heard), bathroom shower light not working, very limited tv channels (far fewer than listed in room guide), wall repairs left unpainted and the bathroom barn door would not stay in any position other than fully open or fully shut. We were booked for two nights but checked out after one and are still trying to get credit for the unused night.
Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Travelled with partner
Nice place for the night, but the room was not that clean. The shower had a foreign hair in it. Missing body wash we had two body lotions with different products inside. Front desk attendant was not at the desk most of the time.
Stayed 1 night in Nov 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
We’ve stayed there before and we understand the situation with the recent flooding. When we asked for water the second day we felt the girl behind the counter was treating our request as an inconvenience. The man at check in said we could get it at the check in counter anytime. We also felt that arrangements for coffee in the am could have been made without much of a problem. We came to help our daughter who lives there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Deborah

Stayed 1 night in Sep 2024

8/10 Good

Nancy

Stayed 1 night in Sep 2024

8/10 Good

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Deborah

Stayed 1 night in Sep 2024

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't get to stay because of Hurricane Helena, Expedia reached out to the manager of the hotel with no response or reply back.
Stayed 1 night in Sep 2024

8/10 Good

Agnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms comfortable. Staff accomodating.
Stayed 1 night in Sep 2024

6/10 Okay

Carole

Stayed 2 nights in Aug 2024

10/10 Excellent

DONNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Beautiful room and Hotel .. staff extremely friendly and knowledgeable and efficient. Brookstone Lodge is Hidden Gem in Asheville NC. Area is safe and clean. Highly recommend to all!😇😇😇😇😇
Stayed 2 nights in Sep 2024

8/10 Good

Marilyn, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Ashville and quiet
Stayed 3 nights in Sep 2024

10/10 Excellent

maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing. Very friendly staff
Stayed 4 nights in Sep 2024

8/10 Good

Lorrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is very easily accessible. The staff is good, however, we are in America, staff acted like they didn't understand our language. If you live here learn it. I asked for extra towels from housekeeping, and the blank look on her face.... Hotel was fine, we did not have time to use the pool. Breakfast was fine, but laid out to create congestion in the dining area. I am celiac and found the eggs and sausage that morning to be ok. We live in a quite rural area, and was worried about interstate and road noise, I mentioned it at check in and he put us in the quietest room available, that was appreciated. Thank you.
Stayed 1 night in Sep 2024

8/10 Good

Melissa Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very close to the Biltmore. This was nice and convenient. The hotel was nice, just could be a little better about breakfast options.
Stayed 3 nights in Sep 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
nice clean rooms . Good price. I would stay here again
Stayed 1 night in Sep 2024