4/10 Poor
Iola
1 Jan,2025
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We booked a poolside room and planned to relax poolside. When we checked in we were informed that since it was NYE, the pool would be open until 2:00am. Not a big deal until we headed to our room, we saw the entire pool area was full of table's and individual groups all set up with food and ready to party. It was loud until 2:00am when the pool area was finally closed down. When there is going to be an event that will disturb the entire hotel, we should've been notified prior to us checking in so we could've changed our hotel. We have stayed there before and really enjoyed the breakfast voucher. This morning we were not given any choices and was directed to eat from a buffet. I couldn't eat anything from it. This is not what we expected our stay would be like. Expedia needed to inform us of these huge changes.
Iola
Stayed 1 night in Dec 2024