Hotel Casa San Lázaro

3.0 star property
Hotel with a full-service spa, near Central Park

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December 2024

Photo gallery for Hotel Casa San Lázaro

Outdoor pool
Outdoor pool
Free WiFi
Terrace/patio
Bathroom

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
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Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Room (Deluxe)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Cable channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
Cable channels
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Cable channels
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
Calle San Bartolo No. 8, Antigua Guatemala, Sacatepequez, 3001

What's nearby

  • Antigua Market - 8 min walk
  • Central Park - 14 min walk
  • Santa Catalina Arch - 18 min walk
  • La Merced Church - 20 min walk
  • Casa Santo Domingo Museum - 4 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 75 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Samsara - ‬9 min walk
  • ‪Pollo Campero - ‬8 min walk
  • ‪Hector’s Bistro - ‬10 min walk
  • ‪cafe boheme - ‬12 min walk

About this property

Hotel Casa San Lázaro

Hotel near Central Park
Located close to Casa Santo Domingo Museum, Hotel Casa San Lázaro provides free English breakfast, an indoor public bath (no minerals) and a corner/local shop. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a hot stone massage or reflexology. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), concierge services and smoke-free property
  • A TV in reception, a 24-hour front desk and massage treatment rooms
Room features
All guest rooms at Hotel Casa San Lázaro include amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Public indoor bath (no minerals)
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 45 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 3 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Hotel Casa San Lázaro Antigua Guatemala
Casa San Lázaro Antigua Guatemala
Casa San Lázaro
Hotel Casa San Larazo
Hotel Casa San Lázaro Hotel
Hotel Casa San Lázaro Antigua Guatemala
Hotel Casa San Lázaro Hotel Antigua Guatemala

Frequently asked questions

Does Hotel Casa San Lázaro have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa San Lázaro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa San Lázaro?

Self-parking is free at this property.

What time is check-in at Hotel Casa San Lázaro?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Casa San Lázaro?

Checkout is at 1 PM.

Does Hotel Casa San Lázaro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per room applies.

Where is Hotel Casa San Lázaro located?

Situated in Antigua Guatemala, this spa hotel is within a 15-minute walk of Cementerio General and Central Park. San Lazaro General Cemetery and Handicraft Market are also within 10 minutes.

Hotel Casa San Lázaro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 46 reviews" "
Rating 8 - Good. 11 out of 46 reviews" "
Rating 6 - Okay. 3 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 2 out of 46 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is located on the outskirts of Antigua. It is about a 15 minute walk to the city center along two decently busy roads. The hotel door is closed and you must knock each time you want to enter. We had 2 reservations on separate nights. When we arrived, the hotel did NOT have any of our reservations on file even though we had confirmation from Orbitz. There was only ONE employee in the entire hotel, the GARDENER. He didn't have any idea how to help us because of course that is not his job. He told us that they had a very busy weekend at the hotel and all the staff was resting. (We arrived on a Wednesday). He tried to take us to an available room, but all of the non-occupied rooms were dirty. There were no sheets on the bed, no pillowcases, the bathrooms weren't cleaned, etc. We tried contacting Orbitz which was a disaster because they had to "verify" our story by calling the hotel. When they called the hotel the only person that could answer was the gardener or us. The gardener only spoke Spanish and the Orbitz representative only spoke English. It was an absolute fiasco. We finally got a hold of the hotel owner, Victor, who was NOT helpful at all. After a WHILE on the phone, we were offered a larger room that was clean with sheets. It is absolutely ridiculous that the owner did not offer us the room from the beginning! While the room was spacious, it smelled heavily of varnish. We couldn't open the windows because there were no screens. There were tons of mosqu
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon service, accueil chaleureux. Piscine très appréciée par les enfants.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Melanie

Liked: Staff & service, property conditions & facilities, room comfort
Great place
Loved our stay so much we booked our return trip. The staff make the place. Milton was great to chat with and learn some local culture. The pool needed cleaning when we got there but was done shortly after. The pool is a little shallow for adults but fine for cooling off. Perfect for kids
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really glad we came back for a second time! Once again, the staff was amazing. They organized our transport back to the airport and prepared an excellent early breakfast for us. If we ever go back to Antigua, we are definitely staying here again. A special thanks to Milton, Claudia and the manager (whose name I forgot) for a wonderful stay. Casa San Lázaro was like our home away from home.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nicely decorated, clean and quiet. The breakfast is also really good. What makes this hotel so perfect is the staff. They are so helpful, professional and warm, they made us feel like we were friends or family rather than simple guests. The hotel is away from the city center, but it is easily reachable by tuk-tuk or by foot. I highly recommend this place!
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn't like was the room I got, tje window was looling at the street, there was npoce from the cars that passed by. They let you order food from restaurants to eat in the room which was great! They only offer breakfast. The staff was incredibly kind, it didn't matter the hotel was being fixed in some places, the staff made everything great!
Stayed 2 nights in Feb 2019

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, freezing pool
The hotel was perfect and the attention was very nice. I would rate the hotel 5 stars but the pool was too cold, it's was almost imposible to use it, and we select this hotel based on the pool :(
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
We loved our stay. Hot shower, lovely breakfast in the garden, friendly staff, our daughter enjoyed the pool. Would stay again.
Stayed 2 nights in Oct 2018

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was great....superb service...great food....super clean
Stayed 2 nights in Oct 2018

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Carlos, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with super friendly people. I had such a wonderful time.
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very accomadating and friendly. Hotel was clean and very beautiful with gorgeous gardens. Would stay here again.
Stayed 6 nights in May 2018

10/10 Excellent

Danae, Minneapolis, Minnesota, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel Experience
Amazing staff, super nice hotel, great location, walking distance to everything, and safe. Our family of 5 adults stayed in the Villa which was perfect for our family. Each morning they had a table setup for us outside and served a delicious breakfast (included in room rate). I highly recommend this hotel to anyone traveling to Antigua.
Stayed 6 nights in Mar 2018

10/10 Excellent

Raquel, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel with friendly staff
Nice hotel and very quiet. A bit away from the main hub of things. No bottled water in the room was a big disappointment. Staff is super helpful. Oliver walked my daughter and I to a park. Pool is a nice size and breakfast was very good.
Stayed 2 nights in Feb 2018

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and attitude from everyone at the Hotel, Good local breakfast and the SPA and pool a plus, We will certainly return.
Stayed 3 nights in Sep 2017

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cozy hotel
Great cozy hotel in a less noisy part of the city. Service was great, rooms were really nice and breakfast was delicious.
Stayed 1 night in Aug 2017

10/10 Excellent

Amanda, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
Highly recommended this hotel! Amazing staff go above and beyond to make your stay special and breakfast is delicious. The hotel and pool/gardens are gorgeous.
Stayed 6 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service!
The staff were very friendly and attentive. Breakfast was delicious. There is lots of lovely places inside to sit and outside in the courtyard by the pool, in the garden. Free airport transfer bonus!
Stayed 4 nights in Jul 2017

4/10 Poor

Kristel

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel should be under 2 stars
I have stayed in more than 20 hotels in Antigua since I´m from Guatemala City and I enjoy staying weekends on Antigua. This is one of the worst hotels I have ever stayed at and Im surprised about the rating lately on hotels.com. Suddenly all the hotels have an amazing rating but at the time you check in, surprise! The hotel is in terrible conditions. This hotel price should be the most $35 per night, and only because of the breakfast that was very good. I had a privileged room location and still the noise on the road is to loud, there is a bus station near by and you can listen all the heavy traffic. This hotel doesnt have special windows. There is also a pool and a small yard, but there were many kids, that seem the owners children and they were extremely noisy, Im sorry but some guest just want to rest. Wifi was fine and they offer a very uncomfortable parking next to the hotel. About the room cleanliness, terrible. The sheets had a small blood stain (still disgusting, picture attached), the floor was sticky and it also seemed it has not been swept for a very long time. The bathroom...there was something going on with the water, it was not constant. The bath tub kept the water forever, it never drained... and for this I think I caught a sort of fungus on my feet, it also had something with the tiles but the water covered all the bathroom floor without me even being inside the tub or splashing, just by turning it on, so I had to place a towel to stop the water running out.
Stayed 1 night in Jul 2017

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort