THE WORST!!!
one of the worst hotels on earth, don't even try to book!!!!
I booked a double room for 2 nights (4th-6th Aug. 2021), one month before my trip. When I arrived, the receptionist gave me a triple humid dusty room. I objected then he gave me a suite worse than the triple room!!! I told him that I booked a double good room not a room at a warehouse!!! I'm here for enjoying my holiday.
After that I told him I want to cancel my booking and go search for another hotel. Automatically without trying to solve the problem, he canceled the booking and asked me rudely and with full sarcasm if I needed a taxi!!! I asked to talk to the manager, he said nobody is here, only me!!
Very rude and impolite receptionist who needs to be grown up again.
After I canceled the booking, they put on their website that they don't have double room!!!
Note that I came to this bad hotel after driving for 4 hours from Gaziantep, with my mom and we needed a rest!!! But after 2 hours searching for a hotel, we went to the Ottoman Palace Resort, at least they respected us and gave us the desired service.
I will never recommend it to any of my friends and I will write about this experience everywhere.