Hotel Balai

2.5 star property
Hotel in Ancud with free breakfast and 24-hour front desk

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January 2025

Photo gallery for Hotel Balai

Interior detail
Reception
Interior detail
In-room safe, individually decorated, free WiFi
Interior detail

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double or Twin Room, Multiple Beds, Private Bathroom

Highlights

Individually decorated
Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Double Room, 1 Double Bed, Private Bathroom

Highlights

Individually decorated
Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room, 3 Single Beds, Private Bathroom

Highlights

Individually decorated
Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Twin Room, 2 Single Beds, Private Bathroom

Highlights

Individually decorated
Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Pudeto 169, Ancud, de Los Lagos, 5710062

What's nearby

  • Plaza de Armas - 1 min walk - 0.1 km
  • Ancud Cathedral - 2 min walk - 0.2 km
  • Municipal Market - 3 min walk - 0.3 km
  • Fort San Antonio - 10 min walk - 0.9 km
  • Islands of Punihuil - 30 min drive - 25.8 km

Getting around

  • Puerto Montt (PMC-Tepual) - 125 min drive

Restaurants

  • ‪Mercado Municipal - ‬3 min walk
  • ‪Restaurant Kuranton - ‬3 min walk
  • ‪La Botica de Cafe - ‬2 min walk
  • ‪Cafe El Embrujo - ‬3 min walk
  • ‪El Chueco Peralta - ‬3 min walk

About this property

Hotel Balai

Property highlights
Take advantage of free continental breakfast, a library and dry cleaning/laundry services at Hotel Balai. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Express check-out, express check-in and luggage storage
  • Smoke-free property, tour/ticket information and a TV in reception
Room features
All guestrooms are individually decorated, and include comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Built in 1990
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Balai Ancud
Balai Ancud
Hotel Balai Hotel
Hotel Balai Ancud
Hotel Balai Hotel Ancud

Frequently asked questions

Is Hotel Balai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Balai?

Self-parking is free at this property.

What time is check-in at Hotel Balai?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Balai?

Checkout is at noon.

Where is Hotel Balai located?

Situated in Ancud, this hotel is 16 mi (25.8 km) from Islands of Punihuil and 22.3 mi (35.9 km) from Chepu Adventures.

Hotel Balai Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.0/10

Cleanliness

9.4/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is good, the staff are friendly and very helpful and the breakfast was very nice. The car park is very inconvenient being two blocks away. The most unsatisfactory thing was our room, which was very poor. There was not space for one person to walk past another, nowhere to put suitcases, no bedside lights, and the shower was small ugly and badly constructed. It may be their other rooms are much nicer, but do not accept no. 12. In addition, it is noisy, from traffic outside and people talking in the rooms below.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Location
The location and price of this hotel is very good. The breakfast is ok and for the price, really can't complain. The hotel staff is outstanding and therefore was the best part of our stay. The room is very clean and offers just the basic amenities.
Stayed 2 nights in Nov 2017

6/10 Okay

Mike, Spring Green, WI

Liked: Staff & service
Disliked: Property conditions & facilities
Good base for heading out to see penguins.
Good location. Friendly staff. No English spoken except for the owner’s son. Ancud is an interesting port town. Good way to get immersed in Chilean culture. Fish markets, lots of knitted articles very cheap...$3-4 for wool sticking caps. Other touristy souvenirs, handcrafted jewelry etc. The staff was very helpful. Old building on a busy Ancud St. free parking about 2 blocks away. Minimal breakfast of a dessert and buns, jelly, 2 very small slices of ham and cheese, juice and instant coffee. All this for $47/night. I would recommend Hotel Balai to a friend...based on their own expectations.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
One of the best hotels I had during my whole Chile trip. The room was small but very nice and clean and although facing the street it wasn't too loud. The staff is extremly helpful and friendly. The breakfast is very good. W-fi works just fine. The hotel is close to all the points of interest and is in a nice building with amazing interior. Would like to stay there again.
Stayed 3 nights in Nov 2017

8/10 Good

jorge

Liked: Staff & service, room comfort
Stayed 4 nights in Nov 2017