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Mercure Amsterdam City

4.0 star property
Riverfront Amsterdam hotel in Amsterdam East with a fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Amsterdam City

Bar (on property)
Exterior
In-room safe, desk, laptop workspace, blackout curtains
View from room
Lunch and dinner served, international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Bar
    Bar
  • Air conditioning
    Air conditioning
The price is S$150
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Multiple Beds (Privilege)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed with Sofa bed (Privilege)

View from room

Room, 1 Double Bed with Sofa bed (Privilege)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed with Sofa bed (Privilege)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Ruby Emma Hotel Amsterdam
Free WiFi
Air conditioning
Breakfast available
Housekeeping
9.0 out of 10, Wonderful, (1003)
The price is S$144
includes taxes & fees
18 Dec - 19 Dec
Ruby Emma Hotel Amsterdam
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About the area

Map
Joan Muyskenweg 10, Amsterdam, 1096 CJ

What's nearby

  • RAI Exhibition and Congress Centre - 4 min drive - 2.7 km
  • Ziggo Dome - 5 min drive - 5.4 km
  • Rijksmuseum - 6 min drive - 4.3 km
  • Van Gogh Museum - 6 min drive - 4.4 km
  • Johan Cruyff Arena - 6 min drive - 6.1 km

Getting around

  • Amsterdam Amstel Station - 3 min drive
  • Overamstel Station - 10 min walk
  • Schiphol Airport (AMS) - 17 min drive

Restaurants

  • ‪Metrostation Spaklerweg - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪L'Osteria Amsterdam - ‬13 min walk
  • ‪Thuis aan de Amstel - ‬10 min walk
  • ‪Bar Moqum - ‬4 min walk

About this property

Mercure Amsterdam City

Upscale eco-certified hotel near RAI Exhibition and Congress Centre
Located close to Amstelpark and Ziggo Dome, Mercure Amsterdam City provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Bar/Lounge FLOOR, offers lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, a 24-hour front desk and a water dispenser
  • A gift shop, luggage storage and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 368 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar/Lounge FLOOR
  • L'Ambiance

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 9,042 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25.50 per person
  • Self-parking fee: EUR 28 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Frequently asked questions

Is Mercure Amsterdam City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Amsterdam City?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Mercure Amsterdam City on 1 Dec,2024 start from S$149.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Amsterdam City?

Self-parking is available for EUR 28 per day.

What time is check-in at Mercure Amsterdam City?

Check-in start time: 3:00 PM; check-in end time: noon. Early check-in is available for a fee of EUR 30.00 (subject to availability).

What time is check-out at Mercure Amsterdam City?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Mercure Amsterdam City located?

Located in Amsterdam East, this eco-certified hotel is 1.2 mi (2 km) from RAI Exhibition and Congress Centre, and within 3 mi (5 km) of Amstelpark and Ziggo Dome. Heineken Experience and Johan Cruyff Arena are also within 3 mi (5 km). Overamstel Station is 10 minutes by foot and Spaklerweg Station is 12 minutes.

Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 1001 reviews" "
Rating 8 - Good. 378 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fabulous! Extremely helpful and friendly! Would recommend this property.
Stayed 1 night in Nov 2024

8/10 Good

JIA SHU

Liked: Cleanliness, staff & service
Good view but limited breakfast options
Stayed 3 nights in Oct 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good size and clean room, buffet breakfast had very good selection of foods. Located slightly outside of city centre but still quite convenient.
Stayed 1 night in Oct 2024

8/10 Good

Aleema

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. The only downfall was the replenishment of coffee facilities within the room. A phone call had to be made for clean cups and coffee pods. The hotel is situated in a quiet location, however another downfall is that their ‘bar menu’ is the only food they have outside of the buffets. This was inconvenient for us as the buffet option was not suitable.
Stayed 3 nights in Oct 2024

8/10 Good

Oliver

Stayed 17 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely lobby to relax in and helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Kosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Cyril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near public transportation
Stayed 1 night in Sep 2024

10/10 Excellent

Arvind

Stayed 4 nights in Sep 2024

10/10 Excellent

Rizza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Sep 2024

8/10 Good

Rebecca Cimone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights with my partner for his birthday. We were happy to stay further away from the city to have a better hotel and facilities. It’s a quiet location, like most, on the canal. Didn’t try to spa facilities as we didn’t have enough time! Pros: The hotel is beautifully decorated and the rooms are well sized. Good transport links with Centraal Station less than 20 minutes away by train. Cons: The room had a slight off smell to it. We used bottled water in the kettle and it was murky when boiled so we couldn’t have tea in the room Would stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Freyja

Stayed 1 night in Aug 2024

10/10 Excellent

Vasudha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and clean hotel for a week end trip with the family x
Stayed 2 nights in Aug 2024

10/10 Excellent

Sally, new york

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amsterdam has been our third city during our trip through Europe. Mercure Amsterdam City was the perfect place to rest after all the tiredness of the previous cities. The hotel is super comfortable, it feels like coming home after our adventures in Amsterdam. We traveled with a small child and stayed in a family room. The room is super spacious, with a beautiful view of the river. The bathroom was modern and clean with everything you need. The hotel is eco friendly . It has a Nespresso coffee machine with water and other complementary soft drinks. The hotel was a bit far from the city. You can walk about 15 minutes to the train station or take a taxi into the city. We only ate in the restaurant once, the food was good but in my opinion a bit overpriced with a very limited menu. The restaurant atmosphere was nice. The hotel is not very family-friendly, they do not have areas for children. It's just a good place to rest after a long day of activities. If you are traveling with small children, be sure to bring milk or anything you need from outside. They do not sell milk at their stores which is open 24 hours. They have some cold food and drinks but not a big variety of items.
Stayed 3 nights in Aug 2024

8/10 Good

justice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell in room, upgraded & didnt charge 4 extended check out
Stayed 2 nights in Aug 2024

10/10 Excellent

mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to be
Stayed 3 nights in Aug 2024

8/10 Good

Manisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

David William

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel as are all Mercure hotels but bit to far for us as we are in our 70’s ! Bit of a journey into Amsterdam from the hotel ,
Stayed 4 nights in Aug 2024

6/10 Okay

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Expected better
To start with my booking wasn't even in their system, which wasn't a good start. The air con in the room didn't work well, their was visible dust in the bathroom and one of the plug sockets didn't work.
Stayed 1 night in Jul 2024

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was great but check-in service was terrible.
The room was great. We had a nice view, but the check-in process was unacceptable. I had done the pre check in like they suggested. When we got to the hotel at 10A, we didn’t expect to get into our room right away, but check in was at 3P and it was after 4P before we could actually get in. So disappointed and despite everything else being great, first impressions are important and I can’t say we’d ever go back to this property.
Stayed 3 nights in Jul 2024