8/10 Good
Biljana
Travelled with partner
17 Sept,2024
Liked: Amenities
Overall we really enjoyed our stay in the Junior suite. The location of the hotel is fantastic, close to the beach, dining, sights and transit. In particular we loved the young lady working the morning breakfast shift at the restaurant. She was super welcoming and remembered our drink orders from day one. The breakfast was very enjoyable featuring a lot of local items such as pan tomate and a traditional tortilla. The design of the hotel is stylish with a lot of great wood elements. Our room was spacious with a practical layout and a comfy bed. Where the hotel falls short is attention to detail in housekeeping and upkeep. We found an open sugar packet in our room’s coffee station, left behind presumably by previous guests. The toilet had no toilet paper hanging on the roll holder when we entered our room but we did find extra rolls under the sink. The shower needs a better design or seal. The positions of the shower head and the door along with a poor seal around the door ensure a puddle on the floor after a shower. To use Wifi you need to register with room number plus Instagram, Facebook or email. The latter feels completely unnecessary and 2/3 didn’t work. Serawa would easily be excellent if it works out a few of these links.
Biljana
Stayed 4 nights in Sep 2024