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Hotel Sercotel Ciutat d'Alcoi

4.0 star property
Travelers plan their adventures over coffee or unwind after cycling at this welcoming hotel where the staff's friendliness makes all the difference

Choose dates to view prices

Hotel Sercotel Ciutat d'Alcoi blends comfort and convenience with thoughtful amenities. Guests enjoy high-speed WiFi, a coffee shop, library, health club, 24-hour business center, and dry cleaning services, making it a practical choice appreciated by previous visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is S$79
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Double Room

Minibar, in-room safe, desk, laptop workspace

Premium Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

Minibar, in-room safe, desk, laptop workspace

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 3 Single Beds
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About the area

Alcoy is home to Hotel Sercotel Ciutat d'Alcoi. Castalla and Three Wise Men Monument are local landmarks, and some of the area's activities can be experienced at Bocairente Bullring and Bodega El Angosto. Les Hortes Park and Totglobo - Vuelos en Globo are also worth visiting. Visit our Alcoy travel guide
Map
Calle Colon, 1, Alcoy, Alicante, 3802

What's nearby

  • Plaza de Espana
    8 min walk - 0.7 km
  • Explora
    9 min walk - 0.8 km
  • Castalla
    9 min walk - 0.8 km
  • Alcoy Museum of Festivity
    9 min walk - 0.8 km
  • MUBOMA Firefighter Museum
    12 min walk - 1.1 km

Getting around

  • Alcoi Station
    8 min drive
  • Alicante (ALC-Alicante Intl.)
    45 min drive

Restaurants

  • New Coffe
    5 min walk
  • El Mirador del Cinc
    9 min walk
  • Cosa Nostra
    3 min walk
  • Iron Wok
    2 min walk
  • La Ximenera
    2 min walk

About this property

Hotel Sercotel Ciutat d'Alcoi

Upscale hotel
Consider a stay at Hotel Sercotel Ciutat d'Alcoi and take advantage of a coffee shop/cafe, a library and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a health club and a 24-hour business centre.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A banquet hall, tour/ticket information and smoke-free property
  • Wedding services, concierge services and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 84 rooms include comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Parking on site (EUR 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 10.90 for adults and EUR 10.90 for children
  • A coffee shop/cafe

Things to do

  • Health club
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9,268 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 20 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10.9 for adults and from EUR 10.9 for children
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Ciutat d'Alcoi Marriott
AC Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Marriott
AC Hotel Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi by Marriott
Hotel Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi
Sercotel Ciutat d'Alcoi Alcoy
Sercotel Ciutat d'Alcoi
Hotel Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi
Sercotel Ciutat D'alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel
Hotel Sercotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel Alcoy

Frequently asked questions

Is Hotel Sercotel Ciutat d'Alcoi pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 20 kg per pet. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Sercotel Ciutat d'Alcoi?

As of 9 Mar, 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Ciutat d'Alcoi on 22 Mar, 2026 start from S$79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sercotel Ciutat d'Alcoi?

Self-parking is available for EUR 15 per night.

What time is check-in at Hotel Sercotel Ciutat d'Alcoi?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sercotel Ciutat d'Alcoi?

Checkout is at noon.

Does Hotel Sercotel Ciutat d'Alcoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Sercotel Ciutat d'Alcoi located?

Situated in Alcoy, this hotel is within a 10-minute walk of Pipican Barranquet de Soler and Refugio de Cervantes. Camil Visedo Molto Archaeological Museum and Ivam Cada Alcoi are also within 15 minutes. Alcoi Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sercotel Ciutat d'Alcoi Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 171 out of 277 reviews
Rating 8 - Good. 76 out of 277 reviews
Rating 6 - Okay. 23 out of 277 reviews
Rating 4 - Poor. 2 out of 277 reviews
Rating 2 - Terrible. 5 out of 277 reviews

Reviews

8/10 Good

June

Liked: Cleanliness, amenities, property conditions & facilities
Staffs are so nice and friendly. the room was clean and tidy.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Ok great location looked after wll
Stayed 1 night in Oct 2025

10/10 Excellent

CHRISTAL

Liked: Staff & service, property conditions & facilities
Very friendly staff and helpful
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Clean, decent size room with a lovely shower and good bathroom. We also had a small balcony which was nice. Great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

christal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short walk to the areas I wanted to go, very safe. Very traditional Spanish town. Quiet, people very helpful when I needed directions, etc.
Stayed 2 nights in Oct 2025

8/10 Good

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I can recommend - quality/price excellent

Very friendly hotel. Clean and comfortable.
Stayed 6 nights in May 2025

6/10 Okay

Sara

Liked: Property conditions & facilities
Very good location!
Stayed 1 night in Sep 2024

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Fonts D'Algar

Very nice hotel in the center of Alcoy. Breakfast was very good with a beautiful view of the town.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff And very local to the amenities I was visiting
Stayed 4 nights in Dec 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Friendly staff. Easy parking
Stayed 4 nights in Apr 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a wedding over the Easter weekend. Most stores/shops/restaurants were closed due to the holiday, so can't rate if they were any good or not. Hotel was clean, room was fine but small. Bathroom had a large tub - which was nice to be able to have a soak after a long day. We opted for the included breakfast and glad we did - it was good and very convenient - especially since everything else was closed!
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are extremely friendly and attentive. Thanks for your kind attention.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a reasonable price with excellent b

This hotel is an excellent choice at a very good price. Immaculate property everywhere: rooms, restau
Stayed 1 night in Aug 2025

10/10 Excellent

Ilkay

Liked: Staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2024

6/10 Okay

Stacey

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms had nice toiletries in them but overall were basic. No kettle in the room which would have been nice and most photos show a kettle available. The hotel bar closes early leaving guests no opportunity to get a drink. The double bed had a broke foot and despite informing staff this was not fixed during the stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Charbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good nice Hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jul 2025

10/10 Excellent

Arjan

Ok hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place excellent price
Stayed 8 nights in Dec 2023

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcoi stay

Superb hotel in the centre of this historic market town. Spacious rooms and delicious breakfast served.
Stayed 1 night in Jul 2023

10/10 Excellent

Enedino Maldonado

Liked: Staff & service, amenities, property conditions & facilities
Everyone in the hotel is great ,
Stayed 3 nights in Feb 2023

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities
around the area.
Stayed 5 nights in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charm of luxury in a small town.
Stayed 1 night in Nov 2023