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Homewood Suites by Hilton Albany Crossgates Mall, NY

3.0 star property
Pet-friendly hotel connected to a shopping centre in Albany with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Albany Crossgates Mall, NY

Lobby
Exterior
Living area
Reception
49-inch flat-screen TV with digital channels, TV

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff, spacious rooms

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Kitchen
    Kitchen
The price is S$226
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch flat-screen TV with digital channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

49-inch flat-screen TV with digital channels, TV

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby

Tru By Hilton Albany Crossgates Mall

Pool
Breakfast included
Pet-friendly
Parking included
8.6 out of 10, Excellent, (956)
The price is S$139
includes taxes & fees
22 Dec - 23 Dec
Tru By Hilton Albany Crossgates Mall
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About the area

Map
1651 Western Avenue, Albany, NY, 12203

What's nearby

  • Crossgates Mall - 5 min walk - 0.4 km
  • University at Albany - 3 min drive - 2.3 km
  • Colonie Center Mall - 5 min drive - 5.5 km
  • Albany Medical Center - 10 min drive - 8.1 km
  • MVP Arena - 12 min drive - 9.5 km

Getting around

  • Albany International Airport Station - 9 min drive
  • Albany, NY (ALB-Albany Intl.) - 9 min drive

Restaurants

  • ‪The Standard Restaurant and Lounge - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk
  • ‪McDonald's - ‬1 min drive
  • ‪Cinnabon - ‬6 min walk

About this property

Homewood Suites by Hilton Albany Crossgates Mall, NY

Hotel near Crossgates Mall
You can look forward to free breakfast, dry cleaning/laundry services and a fireplace in reception at Homewood Suites by Hilton Albany Crossgates Mall, NY. Active travellers can enjoy basketball at this hotel. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Express check-out, barbecues and a computer station
  • Meeting rooms, a water dispenser and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 96 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 49-inch flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas and kitchens

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Albany Crossgates Mall NY Hotel
Homewood Suites Hilton Crossgates Hotel
Homewood Suites Hilton Albany Crossgates Mall NY
Homewood Suites Hilton Crossgates
wood Suites Hilton Crossgates
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany

Frequently asked questions

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Homewood Suites by Hilton Albany Crossgates Mall, NY?

As of 24 Nov,2024, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Albany Crossgates Mall, NY on 24 Dec,2024 start from S$225.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Albany Crossgates Mall, NY pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Self-parking is free at this property.

What time is check-in at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Checkout is at noon.

Where is Homewood Suites by Hilton Albany Crossgates Mall, NY located?

Situated in Albany, this hotel is within 2 miles (3 km) of Crossgates Mall, SEFCU Arena and Albany NanoTech Complex. University at Albany and Albany Pine Bush Preserve are also within 3 miles (5 km).

Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 246 out of 387 reviews" "
Rating 8 - Good. 74 out of 387 reviews" "
Rating 6 - Okay. 28 out of 387 reviews" "
Rating 4 - Poor. 23 out of 387 reviews" "
Rating 2 - Terrible. 16 out of 387 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Donna

Travelled with family
The pool was cold and didn’t like that tru was attached to it. I felt it was not up the usual standards
Stayed 1 night in Nov 2024

10/10 Excellent

ofri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was elegant, spacious and well equipped (kitchen appliances). Very comfortable beds, including the sofa bed. free guest laundry, inner pool, 24 hr Gym. Very good breakfast. Walk distance of a big shopping mall and public transportation.
Stayed 2 nights in Oct 2024

4/10 Poor

Hadi

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Poorly maintained property. Dishwasher leaked. Shower not convenient (water pressure too high, shower door too close to toilet seat). Uncomfortable bed (we couldn't sleep well for 2 nights). Breakfast not so appealing; limited choices. Overall too expensive given the quality and location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

??

Business traveller
臭い
Stayed 9 nights in Sep 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it had 2 breakfast areas to choose from. Our room was ready even though we were a little early for check in. The staff was friendly.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ibtissame

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel… super clean
Stayed 1 night in Aug 2024

10/10 Excellent

Quadasia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the staff were friendly and they gift you something at check in..
Stayed 10 nights in Jul 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Margaret

Stayed 3 nights in Jul 2024

8/10 Good

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the highway and mall.
Stayed 1 night in Jun 2024

10/10 Excellent

Nikita

Stayed 1 night in Jun 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay when you’re visiting family!
Stayed 1 night in Jul 2024

10/10 Excellent

Darla

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Jun 2024

8/10 Good

Warren

Business traveller
Liked: Cleanliness, staff & service, room comfort
No coffee or hot water available for breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Warren

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony Dean

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Stayed 1 night in Jun 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
The staff were all very friendly and informative. The hotel is nice and big. The room is also spacious and beds were comfy. Having a kitchenette and extra couch/bed was convenient. The pool looked nice but we didn’t have time to use it. Breakfast was really good, with lots of selection and two different areas to choose from and plenty of room to sit. My only complaint is the overall cleanliness of the room…couch was stained, headboards were also, and tables/surfaces didn’t look clean. It was good for a one night stay traveling through.
Stayed 1 night in Jun 2024

10/10 Excellent

Rina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Stayed 11 nights in May 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenos
Stayed 3 nights in May 2024