The hotel was incredibly busy, crowded and noisy. The music and noise from people kept me up late and woke me up early in the morning. I left a sweatshirt in my old room, during a room change to quieter place, but they never found or returned it to me. The website said the hotel was "all-inclusive" but only the general meals were included. Many extra things, including ice cream, were chargeable. There were always lines at the meals and it was almost impossible to find a table. All of the pools were crowded and the music was really loud near the pools. It wasn't a place for resting or relaxing. If you want a noisy, but possibly fun for families with little kids, vacation then this may be the place for you. The service was reasonably good, inspite of the other drawbacks.