Houseboats in Africa

"great staff"

"Excellent guest services, very clean"

"Le Riad Monceau is a great place to stay. The staff was very friendly and helpful. Breakfast was terrific. The restaurant and bar upstairs were very nice. The location is perfect - close to the main square and everything that makes Marrakesh unique. One caveat - if you don't want to hear loud jazz music from 8-11 every night, reconsider. Jazz is an important part of Le Riad. Otherwise, I recommend this wonderful place in a wonderful city."

"Overall, a very nice stay. It is conveniently located in Stone Town and for catching day trips out to Prison Island. The rooms are comfortable and clean. Food and bar options plentiful. The rooftop restaurant, bar, and pool area is quite nice. "

"Professional and friendly staff, great dining services, fabulous views of Table Mountain from my room upgrade. Loved every minute!!!"

"O"

"This is a lovely Riyad in the Medina of Marrakech and a perfect mix of luxury and comfort. I stayed mostly to experience the hammam and spa services which were absolutely incredible. The riyad itself is beautiful, with a lovely courtyard and rooftop. The only downside was the location, its not accessible by car since its in the madina and you have to pass multiple alley ways to find the entrance. It's impossible to find without help, so make sure to contact the staff in advance so they can meet you and help with your luggage. Overall, i had a lovely stay and would recommend the riyad for anyone looking for a luxury and comfortable stay in Marrakech."

"My recent stay at Hivernage Hotel and Spa was overall pleasant, thanks to the incredible staff and their dedication to guest satisfaction. The hotel staff went above and beyond, and the service in the restaurant was particularly exemplary. Imad, one of the servers, handled a minor issue with professionalism and kindness when I found a hair in my food. While this was disappointing, he made every effort to make up for it, which I truly appreciated. Karima at the front desk was outstanding—she went above and beyond to accommodate my requests, making my stay much more enjoyable. Fadua (from client relations, I believe—apologies if the spelling is incorrect) was also incredibly kind and attentive. While the staff was exceptional, there are a few areas for improvement. The beds and pillows are much too hard, which affected my sleep quality. Additionally, the windows on the Nobu side of the hotel need better soundproofing, as outside noise was quite disruptive at times. If you’re planning a stay, I’d recommend requesting a room on the Sofitel side for a quieter experience. Thank you again to the wonderful staff for their warmth and professionalism—it made a significant difference during my stay. With a few adjustments, this hotel has the potential to offer an even better guest experience."

"Excellent "