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Marina Palace Hotel & Congress Hall

4.0 star property
Bayside hotel with full-service spa and health club

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January 2025

Photo gallery for Marina Palace Hotel & Congress Hall

Terrace/patio
Bar (on property)
View from property
Deep-soaking bathtub
View from property

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Spa
  • Breakfast available
  • Pet-friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room, Sea View

Minibar, in-room safe, desk, cots/infant beds

Double or Twin Room, Sea View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Bidet
Shower/bath combination
Jetted bath
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, cots/infant beds

Double Room Single Use

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, cots/infant beds

Quadruple Room

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Triple Room, 1 Bedroom

Minibar, in-room safe, desk, cots/infant beds

Classic Triple Room, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room, 1 Double or 2 Single Beds, Bathtub, Garden View

Minibar, in-room safe, desk, cots/infant beds

Standard Double or Twin Room, 1 Double or 2 Single Beds, Bathtub, Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

UNAHOTELS ONE CATANIA

Breakfast included
Spa
Pet-friendly
Free WiFi
UNAHOTELS ONE CATANIA
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About the area

Map
Via Provinciale 1, Aci Trezza, Aci Castello, CT, 95026

What's nearby

  • Via Etnea - 9 min drive - 9.5 km
  • Catania Port - 10 min drive - 11.1 km
  • Piazza del Duomo - 12 min drive - 11.8 km
  • Catania Cathedral - 12 min drive - 11.8 km
  • Lungomare di Ognina - 17 min drive - 7.9 km

Getting around

  • Cannizzaro Station - 8 min drive
  • Borgo Station - 9 min drive
  • Catania (CTA-Fontanarossa) - 42 min drive

Restaurants

  • ‪Mythos - ‬6 min walk
  • ‪Sicilia's Cafe de Mar - ‬5 min walk
  • ‪Ristorante Pizzeria Lachea - ‬7 min walk
  • ‪Trattoria da Federico - ‬7 min walk
  • ‪Gran Cafè Solaire - ‬6 min walk

About this property

Marina Palace Hotel & Congress Hall

Upscale hotel in the city centre
At Marina Palace Hotel & Congress Hall, you can look forward to a rooftop terrace, shopping on-site and a coffee shop/cafe. Adventurous travellers may like the Pilates at this hotel. Treat yourself to a massage, a facial or a body scrub at the on-site spa. The on-site restaurant, Marina Restaurant Gourmet, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), an outdoor tennis court and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and babysitting (surcharge)
  • A front desk safe, smoke-free property and 1 meeting room
Room features
All 53 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bidets, free toiletries and hairdryers
  • Balconies or patios, cots/infant beds and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: EUR 3.99 for adults and EUR 3.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marina Restaurant Gourmet
  • Roof the Top

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,226 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in and check-out are available

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately EUR 3.99 for adults and from EUR 3.99 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self-parking fee: EUR 5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30.00 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Marina Palace Congress Hall Aci Castello
Marina Palace Hotel & Congress Hall
Marina Palace Hotel & Congress Hall Aci Castello
Marina Palace Hotel Congress Hall Aci Castello
Marina Palace Hotel Congress Hall
Marina Palace Congress Hall
ina Congress Hall Aci Castell
Marina Palace & Congress Hall
Marina Palace Hotel & Congress Hall Hotel
Marina Palace Hotel & Congress Hall Aci Castello
Marina Palace Hotel & Congress Hall Hotel Aci Castello

Frequently asked questions

Is Marina Palace Hotel & Congress Hall pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Marina Palace Hotel & Congress Hall?

Self-parking is available for EUR 5 per day.

What time is check-in at Marina Palace Hotel & Congress Hall?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Early check-in is available for a fee of EUR 30.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Marina Palace Hotel & Congress Hall?

Checkout is at 10:30 AM. Late checkout is available for EUR 30.00 (subject to availability).

Does Marina Palace Hotel & Congress Hall provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 50 per vehicle applies.

Where is Marina Palace Hotel & Congress Hall located?

Located in the heart of Aci Castello, this beach hotel is within a 5-minute walk of Cyclops Beach and Ionian Sea. Cyclops Islands and Casa del Nespolo Museum are also within 10 minutes.

Marina Palace Hotel & Congress Hall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 69 reviews" "
Rating 8 - Good. 23 out of 69 reviews" "
Rating 6 - Okay. 13 out of 69 reviews" "
Rating 4 - Poor. 11 out of 69 reviews" "
Rating 2 - Terrible. 7 out of 69 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a horrible experience! We arrived at around 20.30 and were greeted in the parking by the manager. We were informed that the lift was not working and were escorted to the reception through the service door. We paid for our stay (2 nights) and immediately we were informed that the AC was not working. Of course this was a problem for us as it was a heatwave. They insisted on showing us the room as they were convinced that once we would see the room we would decide to stay. The room's décor was outdated and extremely hot so we were offered a room at a nearby hotel for the first night until the AC was fixed. We were informed that we were the only guests which felt very weird but understandable given the state of the so called hotel. The manager offered us a junior suite with sea view due at the other hotel due to the inconvenience and invited us back at the Marina hotel the next night as the AC would have been fixed by then. We were assured that this other hotel was accessible on foot however it turned out to be 25 minutes away on foot which is not as close as we told. We struggled to find this other hotel as it was in the middle of nowhere not in the center where we wished to stay. We checked in at this hotel and were then shown to our room which was in a state of complete disrepair. The next day we left Aci Trezza and found another hotel as we did not want to return to Marina Hotel. Wasted money, stay away!!
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not control air cond...thus room was uncomfortable . Requested at main desk for adjustment, still did not work. Floors not clean.
Stayed 1 night in Oct 2018

4/10 Poor

Bruce, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing Hotel in a decent location
The hotel building and rooms are good. Spacious, clean with a good maid service. It doesn't offer 4 star service. The reception staff are lovely but hopeless. They could not help with trips and didn't even know that there was a bus service with a stop outside the hotel to Catania. They made no attempt to provide gluten free and dairy free products for us despite my requesting it on the booking and subsequently when we were there...which really isn't good enough as these things are available from the little supermarket in the same street. The buffet breakfast was sad, limited and repetitive -certainly not 4 star...and we had to provide our own. The car park below should be free for guests. Once again I got conflicting information from reception about paying for it. One person said I could pay at the end of my stay at check out, another said I had to pay the man in the car park...and final settlement of car park and local tax had to be in cash? Is this a 4 star hotel or a street trader? Not able to use credit card. Absurd. Overall poor service from what could be a lovely hotel. Need to sharpen their act with respect to guests needs and be more helpful about local knowledge and improve the food on offer.
Stayed 7 nights in Jun 2018

6/10 Okay

Farshid

Breakfast
Nice room but regarding services specily breakfast not much choice on the table and we asked for hot drink in the morning but person in charge could not make simple capicciono

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Nice hotel, nice staff, and nicely located. I would like to improve breakfast. Airport shuttle service is very convenient but it consists of a taxi 50 EUR not negotiable which is too expensive for a distance of 15.5 km!

6/10 Okay

Verified traveller

Timing for breakfast and more choice on breakfast tables chioice resturant

8/10 Good

Robric

Liked: Cleanliness, staff & service, room comfort
Beach location.
We had a wonderful week, the only thing that the hotel lacked was something for the children to do, such as a pool table or games room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off The Trail
While booking the room I gave the operator the address of the Relative where I would be staying so as to be nearby. He said it was very close that was NOT TRUE it was a half hour drive each way to go see them and made it very inconvienent to visit traveling that far and spending an Hour a day driving back and forth was very iritating.

2/10 Terrible

Marco

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Struttura poco manutenzionata con gravi problemi all'impianto elettrico e di condizionamento
Stayed 4 nights in Sep 2021

10/10 Excellent

Valeria

Travelled with partner
Disliked: Amenities
Siamo stati bene, grande comodità il parcheggio e la posizione
Stayed 6 nights in Aug 2021

6/10 Okay

Diego Dello

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Struttura con posizione magnifica, peccato che è lasciata al suo abbandono..
Stayed 5 nights in Aug 2021

6/10 Okay

dorotea

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Il personale poco preparato, la pulizia delle camere andrebbe rivista perché la struttura merita ma molto trascurata. Colazione con solo cornetto e caffè e no a buffet così come da prenotazione
Stayed 2 nights in Aug 2021

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021

6/10 Okay

Salvatore Antonio

Travelled with group
Si può ritornare
Albergo modesto e semplice, magari forse ha goduto di tempi migliori. Pro camere spaziose e pulite, parcheggio auto all'interno dell'hotel che per Acitrezza non è poco. Contro servizi essenziali e reception affidata a personale giovane e poco preparato. Prezzo Ok così si fa perdonare le mancanze.
Stayed 1 night in Aug 2021

6/10 Okay

Massimiliano

Liked: Cleanliness, room comfort
Stayed 11 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nuova e pulita
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
stanza e balcone molto grandi. Manca un lampadario che rende la stanza più scura. per il resto camera ok.
Stayed 1 night in Aug 2021

4/10 Poor

carmela

Disliked: Room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La squisita accoglienza ed uno staff premuroso! Ci siamo sentiti a casa. Ottimo rapporto qualità-prezzo. Ci viene voglia di tornarci presto!
Stayed 5 nights in Aug 2019

8/10 Good

Agostino

Liked: Cleanliness, room comfort
Tutto bene a parte la colazione un po’ deludente

8/10 Good

Giovanni, Castelfranco Veneto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura! A pochi passi dal mare. Rapporto prezzo/qualità ottimo!
Stayed 2 nights in Nov 2017

6/10 Okay

Emanuele

Breve soggiorno ad Aci Trezza
Struttura idonea al solo pernottamento, sprovvista di qualsiasi attività di intrattenimento.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel dans un village super charmant à recommander pour un voyage à catane excursions organisés par l'hôtel
Stayed 5 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Tranquillo e senza problemi.