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Hotel Delfines Acapulco by NG Hoteles

2.0 star property
Acapulco hotel in Costera Acapulco with 24-hour front desk and outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Delfines Acapulco by NG Hoteles

Outdoor pool
Lobby sitting area
Lobby sitting area
Interior
Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Parking available
  • Room service
  • Pool
  • Breakfast available
The price is S$46
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Room, 2 Double Beds

Bed sheets

Economy Room, 2 Double Beds

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
Private bathroom
Daily housekeeping
Desk
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Economy

Bed sheets

Room Economy

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

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6.0 out of 10, (458)
The price is S$59
includes taxes & fees
4 Dec - 5 Dec
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About the area

Map
Costera Miguel Aleman, Fracc Magallanes, Acapulco, GRO, 39670

What's nearby

  • Condesa Beach - 5 min walk - 0.4 km
  • Galerías Acapulco - 6 min walk - 0.6 km
  • Diana the Huntress - 9 min walk - 0.8 km
  • Parque Papagayo - 12 min walk - 1.0 km
  • Papagayo Beach - 14 min walk - 1.2 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive

Restaurants

  • ‪100% Natural - ‬2 min walk
  • ‪Barra Vieja 520 - ‬3 min walk
  • ‪Jacalito - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Bar 26 - ‬2 min walk

About this property

Hotel Delfines Acapulco by NG Hoteles

Hotel located in Costera Acapulco
Consider a stay at Hotel Delfines Acapulco by NG Hoteles and take advantage of a terrace, a bar and a restaurant. Guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool and a children's pool
  • Full breakfast (surcharge), self-parking (surcharge) and luggage storage
  • Pet-grooming services, an off-lead area and a 24-hour front desk
  • Smoke-free property
Room features
All 60 rooms include comforts such as air conditioning, as well as amenities such as room service.
More amenities include:
  • Bathrooms with showers

All-inclusive details

All-inclusive room rates at Hotel Delfines Acapulco by NG Hoteles are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)

Food and drink

  • Daily full breakfast available 9:00 AM to 11:30 AM for a fee: MXN 130 for adults and MXN 50 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 180, per pet, per night, plus a one-off cleaning fee of MXN 350 and a deposit of MXN 1000 per stay
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
An off-lead area and pet-grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately MXN 130 for adults and from MXN 50 for children
  • Self-parking fee: MXN 50 per day
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 180 per pet, per night plus a one-off MXN 350 cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 8:00 PM

Frequently asked questions

Does Hotel Delfines Acapulco by NG Hoteles have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Delfines Acapulco by NG Hoteles?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at Hotel Delfines Acapulco by NG Hoteles on 4 Dec,2024 start from S$45.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Delfines Acapulco by NG Hoteles pet-friendly?

Yes, Hotel Delfines Acapulco by NG Hoteles allows dogs (limit 1 total). There's a deposit of MXN 1000 per stay and a fee of MXN 180 per pet, per night. A cleaning fee of MXN 350 also applies.

How much is parking at Hotel Delfines Acapulco by NG Hoteles?

Self-parking is available for MXN 50 per day.

What time is check-in at Hotel Delfines Acapulco by NG Hoteles?

Check-in start time: 1:30 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Delfines Acapulco by NG Hoteles?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Delfines Acapulco by NG Hoteles?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Delfines Acapulco by NG Hoteles located?

Located in Costera Acapulco, this hotel is within a 5-minute walk of Plaza Bahia and Condesa Beach. Diana Galleries Mall and Galerías Acapulco are also within 10 minutes.

Hotel Delfines Acapulco by NG Hoteles Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 48 reviews" "
Rating 8 - Good. 10 out of 48 reviews" "
Rating 6 - Okay. 9 out of 48 reviews" "
Rating 4 - Poor. 8 out of 48 reviews" "
Rating 2 - Terrible. 12 out of 48 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

OCTAVIO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare hotel!
Nightmare hotel! We booked 2 nights and checked out the day after check-in!.. Old unmaintained building! Rooms are terrible, rusted out shower heads! Death trap elevators! Horrible pool! Pictures on hotel.com website are from god knows when!..
Stayed 2 nights in Jul 2024

6/10 Okay

Donald

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

John

Stayed 2 nights in Jan 2023

2/10 Terrible

Bruno

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend, they do not answer the phone. Worst hotel and staff.

2/10 Terrible

Edgar, White Bear Lake

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was dirty, old empty water bottles , the towels had holes in them, the air condionar did cool the room, no wifi, and the tv on had local channels not cabel as posted. There was an empty bottle of tequila in the hallway when i got there and was still there when i left 3 nights after
Stayed 3 nights in Mar 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
This hotel is centrally located within walking distance of the beach. The room was clean and spacious. The staff was friendly and helpful. The pool was clean and relaxing. The breakfast buffet was good.
Stayed 14 nights in Dec 2021

6/10 Okay

Ekaterina

Liked: Cleanliness
Disliked: Staff & service
exta bien por ese precio pero podria ser mejor
la habitacion es grande y cama es grande, hay mucho espacio, pero mueble y todo muuuuy viejo. Aire condicionario es tan viejo que hace mucho ruido, pero NO HACE frio para nada, ventilador tampoco funciono, entonces fue MUCHO calor en habitacion. Pero precio fue literalmente mas barato de todos, entonces no puedo quejarme mucho, locacion es muy buena, muy cerca de la playa y todo
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

10/10 Excellent

Sugey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Estuvo excelente, lo único que pusieran algún repelente contras los moscos
Stayed 3 nights in Oct 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
No pude dormir de tanto calor los climas no sirven, No volvería a hospedarme, pésima atención pésimo servicio, te dejan horas esperando para darte tu habitación y cuando te la dan, no se molestan ni en acompañarte o explicarte bien donde se encuentra la habitación. ( no sirve el clima ) y no te lo dicen
Stayed 2 nights in Jul 2024

6/10 Okay

Leslie

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Le falta mucho mantenimiento al hotel y apertura de horarios a la alberca
Stayed 3 nights in Jun 2024

4/10 Poor

Adan

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No hay internet en las habitaciones, el elevador no funciona bien, hay mucha basura y escombros en el estacionamiento.
Stayed 5 nights in Jul 2024

6/10 Okay

Adan

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No hay internet en las habitaciones, el elevador no funciona bien, hay mucha basura y escombro en el estacionamiento.
Stayed 1 night in Aug 2024

4/10 Poor

Hayro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Carlos

Travelled with family
Disliked: Property conditions & facilities
Cobro excesivo
Cobraron un cargo a un precio muy elevado. Se ensucio una sabana por mi bebé, algo minimo y me cobraron 450 pesos ese pequeño incidente. Es muy excesivo. Le comente que mejor me hubiera dicho y yo llevaba las sabanas a la lavanderia, me sale mas barato. Una mala atención
Stayed 3 nights in Jun 2024

2/10 Terrible

Jorge Antonio

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy sucio. Las habitaciones huelen a humedad. No se ve intención de mejorar las habitaciones después de otis
Stayed 3 nights in May 2024

10/10 Excellent

EDGAR GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Apr 2024

2/10 Terrible

Val

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen sistema y te dicen que es tu problema y el de expedia , que si te quieres hospedar debes volver a pagar, no obstante el lugar huele mal, se cae a pedazos , nada que ver con las fotografías
Stayed 1 night in Sep 2023

8/10 Good

Valeria rubi

Travelled with partner
Liked: Cleanliness, staff & service
Quedé satisfecha respecto a las necesidades básicas del hotel.
Stayed 2 nights in Sep 2023

4/10 Poor

IRMA

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
En el servicio no entregan a tiempo y limpias la habitaciones , se llevan las toallas y no te dejan toallas limpias no tienden bien las camas no te cambian sabanas
Stayed 7 nights in Jul 2023

2/10 Terrible

Lilia Marina

Disliked: Cleanliness, staff & service, property conditions & facilities
Nefasta
Stayed 5 nights in Jul 2023

6/10 Okay

Alex

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Regular
Las instalaciones muy descuidada,todo incluido no es lo que uno busca ,toallas para alberca no contaban , colchones en muy mal estado
Stayed 2 nights in Apr 2023

8/10 Good

Jorge Gil

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Esta a gustó el lugar. Pero me encontré con cucarachas.
Stayed 1 night in Feb 2023

2/10 Terrible

JUAN MANUEL

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Nada recomendable, en las habitaciones reservadas habia insectos como chinches y pulgas. Cancelamos la reservacion y pedimos reembolso. Nos fuimos al holiday Inn resorts
Stayed 3 nights in Feb 2023

4/10 Poor

Norma

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
El lugar es feo, descuidado, viejo y con cucarachas.
Stayed 4 nights in Dec 2022