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Novotel Abu Dhabi Al Bustan

Family-friendly hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Novotel Abu Dhabi Al Bustan

Relax by the rooftop pool surrounded by lounge chairs and umbrellas, offering a view of the city.
Guests can enjoy seating areas with tables and benches under umbrellas.
Enjoy a panoramic city view from the spacious balcony with a flat-screen TV and comfortable seating.
Front of property – evening/night
Relax with a drink at the outdoor bar, featuring a long counter and comfortable seating.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Housekeeping
The current price is S$74
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Twin Room with Executive Lounge Access

1 bedroom, minibar, in-room safe, individually decorated

Executive Twin Room with Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

1 bedroom, minibar, in-room safe, individually decorated

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Queen Room with Executive Lounge Access

1 bedroom, minibar, in-room safe, individually decorated

Executive Queen Room with Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About the area

Map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0

What's nearby

  • Abu Dhabi National Exhibition Centre - 1 min drive - 2.0 km
  • Al Forsan International Sports Resort - 2 min drive - 2.7 km
  • Zayed Sports City Stadium - 3 min drive - 4.0 km
  • Sheikh Zayed Grand Mosque - 5 min drive - 6.7 km
  • Abu Dhabi Mall - 9 min drive - 11.3 km

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 23 min drive

Restaurants

  • ‪Cafe Bonjour Bonsoir - ‬6 min walk
  • ‪Irdk - ‬11 min walk
  • ‪Bait Al Shay Cafeteria - ‬9 min walk
  • ‪ماكدونالدز - ‬4 min walk
  • ‪Roxo Specialty Coffee - ‬11 min walk

About this property

Novotel Abu Dhabi Al Bustan

Eco-certified family-friendly hotel near Abu Dhabi National Exhibition Centre
Located close to Zayed Sports City Stadium and Sheikh Zayed Grand Mosque, Novotel Abu Dhabi Al Bustan provides a poolside bar, a corner/local shop and a terrace. Treat yourself to a body treatment, a facial or a manicure/pedicure at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • Express check-out, free newspapers and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 361 individually decorated rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Highchairs and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, separate baths/showers and bidets
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Italian, Russian, Ukranian, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; AED 90 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Choice Cut Steakhouse
  • Mellow Café
  • Pepper Restaurant
  • Waves Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (14,908 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (122 centimetre high)
  • Lift (122 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 15 July 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AED 90 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 100240966000003

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Frequently asked questions

Does Novotel Abu Dhabi Al Bustan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Novotel Abu Dhabi Al Bustan?

As of 17 Jul, 2025, prices found for a 1-night stay for 2 adults at Novotel Abu Dhabi Al Bustan on 20 Jul, 2025 start from S$74.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Abu Dhabi Al Bustan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Abu Dhabi Al Bustan?

Self-parking is free at this property.

What time is check-in at Novotel Abu Dhabi Al Bustan?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Abu Dhabi Al Bustan?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Abu Dhabi Al Bustan located?

This family-friendly Abu Dhabi hotel is located near the airport, within 3 mi (5 km) of Abu Dhabi National Exhibition Centre and Zayed Sports City Stadium. Sheikh Zayed Grand Mosque and Abu Dhabi Mall are also within 9 mi (15 km).

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Novotel Abu Dhabi Al Bustan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 304 out of 653 reviews
Rating 8 - Good. 218 out of 653 reviews
Rating 6 - Okay. 70 out of 653 reviews
Rating 4 - Poor. 35 out of 653 reviews
Rating 2 - Terrible. 26 out of 653 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to airport There should be more vegetarian options for breakfast, and the staff should ensure it is warm
Stayed 2 nights in Jun 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked their breakfast options
Stayed 2 nights in Apr 2025

8/10 Good

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Najla

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

8/10 Good

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel when I'm Abu Dhabi.
Stayed 1 night in Mar 2025

10/10 Excellent

rachel et nicolas

Liked: Staff & service, amenities
Good
Stayed 1 night in Apr 2025

8/10 Good

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I often choose this hotel for the convenience food options. The staff is always welcoming.
Stayed 1 night in Mar 2025

8/10 Good

Tatsuya

Liked: Cleanliness, staff & service, amenities
I enjoyed a nice stay
Stayed 5 nights in Dec 2024

8/10 Good

Aiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be back for sure.
Stayed 1 night in Feb 2025

8/10 Good

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was only for one night :)!
Stayed 1 night in Mar 2025

8/10 Good

Parveen

Liked: Staff & service

Facilities and staff care excellent but accommoda

Hotel facilities were very good though restaurants a little pricey. Staff care and service excellent. Bedroom and bathroom fixtures and fittings and furnishings all basic and needed revamp, all clean and usable. For this reason I would recommend 3* rating for the hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, great for kids also
Stayed 3 nights in Mar 2024

8/10 Good

Tural

Liked: Cleanliness, property conditions & facilities, room comfort

Good place for staying with family

Overall good hotel with nice breakfast and good quality of service. Location suitable if you are planning to drive or use taxi and not so good for walking due to distance to walking and touristic places. We faced with few issues like hotel room wasn't ready by check in time, but receptionist offered to wait and enjoy coffee provided by them, safe box didn't work, so technical team came and fixed it shortly after requesting it and this kind of stuff.
Stayed 7 nights in Dec 2024

4/10 Poor

M

It’s basic bed,basic pillows,bathroom etc compared to any other 4 sta hotel and with this kind price??? You can compare with premier inn basically
Stayed 1 night in Nov 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good value but needs a refresh.

Staff was fantastic and we appreciated the variety and value of choice at the bar/cafe. Room was looking a bit dated - could definitely use a refresh. The queen bed was quite hard and sofa bed was not comfortable at all.
Stayed 1 night in Jan 2025

2/10 Terrible

KUSHRAJ

Disliked: Staff & service, property conditions & facilities, room comfort

Bad service

Very pathetic service. Being three occupants requested for extra bath towel, even after calling four times it was not delivered. No coffee sachets and as per the house keeping its not available. Milk creamer too not available. Broken lamp , no enough drinking water in the rooms. No tooth brush or slippers available.
Stayed 1 night in Apr 2025

8/10 Good

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jan 2024

10/10 Excellent

maida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay in great hotel

Amazing hotel with wonderful staff
Stayed 7 nights in Dec 2023

10/10 Excellent

Manar

Liked: Cleanliness
Very good hotel
Stayed 1 night in Dec 2023

2/10 Terrible

Brittney

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.
The second bug that caused me to have to change rooms. When I saw the first one, it was brushed off as a mosquito.
Oddly stained floors
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is described in one word - Fantastic. I will definitely book here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, easy check in, clean and tidy.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with friendly staff.
Stayed 3 nights in Jan 2023