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Art Hotel Aachen

3.0 star property
Pet-friendly hotel connected to the convention centre in Aachen with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Art Hotel Aachen

Indoor pool, open 4:00 PM to 10:00 PM, pool loungers
Exterior
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Living area
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Spa
  • Laundry
  • Pool
The price is S$96
includes taxes & fees
23 Dec - 24 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
In-room safe
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Minibar, in-room safe, desk, iron/ironing board

Comfort Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
In-room safe
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
In-room safe
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Comfort Single Room

Minibar, in-room safe, desk, iron/ironing board

Comfort Single Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Minibar
Satellite channels
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Business Double Room

Minibar, in-room safe, desk, iron/ironing board

Business Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
In-room safe
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Similar properties

Property entrance

Mercure Hotel Aachen Europaplatz

Pool
Pet-friendly
Free WiFi
Restaurant
8.4 out of 10, Very good, (627)
The price is S$120
includes taxes & fees
25 Dec - 26 Dec
Mercure Hotel Aachen Europaplatz
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About the area

Map
Adenauerallee 209, Aachen, 52066

What's nearby

  • RWTH Aachen University - 4 min drive - 2.3 km
  • Aachen Cathedral - 5 min drive - 3.3 km
  • Carolus Thermen Bad Aachen - 6 min drive - 4.0 km
  • Aachen Town Hall - 8 min drive - 4.2 km
  • CHIO Stadium - 9 min drive - 5.6 km

Getting around

  • Aachen-Rothe Erde Station - 4 min drive
  • Maastricht (MST-Maastricht - Aachen) - 44 min drive

Restaurants

  • ‪Eismühle - ‬18 min walk
  • ‪Lammerskötter Rudolf Konditorei - ‬19 min walk
  • ‪Oecher Eis-Treff - ‬3 min drive
  • ‪Middelberg - ‬17 min walk
  • ‪Vietnam Imbiss - ‬3 min drive

About this property

Art Hotel Aachen

Hotel located in Aachen-Mitte
You can look forward to a terrace, dry cleaning/laundry services and a bar at Art Hotel Aachen. Indulge in some rest and relaxation at Wellnessbereich, the on-site spa. The on-site bistro, Restaurant, features pizza. Stay connected with free in-room WiFi, and guests can find other amenities, such as a sauna.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Continental breakfast (surcharge), self-parking (surcharge) and newspapers in the reception
  • 1 meeting room, luggage storage and smoke-free property
  • A banquet hall, a front desk safe and a lift
  • Guest reviews give good marks for the helpful staff
Room features
All guest rooms at Art Hotel Aachen offer amenities, such as free WiFi, safes and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping and desks

Languages

English, French, German, Greek, Italian, Romanian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (EUR 8 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 12.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 16 for adults and from EUR 7 for children
  • Covered self-parking fee: EUR 8 per day (in/out privileges)
  • Pet fee: EUR 12.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 4:00 PM to 10:00 PM

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Art Aachen
Art Hotel Aachen Hotel
Art Hotel Aachen Aachen
Art Hotel Aachen Hotel Aachen

Frequently asked questions

Does Art Hotel Aachen have a pool?

Yes, this property has an indoor pool. Pool access is from 4:00 PM to 10:00 PM.

How much does it cost to stay at Art Hotel Aachen?

As of 28 Nov,2024, prices found for a 1-night stay for 2 adults at Art Hotel Aachen on 23 Dec,2024 start from S$96.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Art Hotel Aachen pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 12.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Art Hotel Aachen?

Self-parking is available for EUR 8 per day. Limited spots are available.

What time is check-in at Art Hotel Aachen?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Art Hotel Aachen?

Checkout is at noon.

Where is Art Hotel Aachen located?

Located in Aachen-Mitte, this spa hotel is within 2 miles (3 km) of Aachener Zoo, RWTH Aachen University and Marschiertor. Suermondt Ludwig Museum and Theater Aachen are also within 2 miles (3 km). Aachen Central Station is 29 minutes by foot and Aachen (XHJ-Aachen Central Rail Station) is 29 minutes.

Art Hotel Aachen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 117 out of 344 reviews" "
Rating 8 - Good. 163 out of 344 reviews" "
Rating 6 - Okay. 45 out of 344 reviews" "
Rating 4 - Poor. 14 out of 344 reviews" "
Rating 2 - Terrible. 5 out of 344 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Roshanna

Liked: Cleanliness
Disliked: Staff & service, amenities
As a traveler with some experience of this quality of hotel I was surprised by the unfriendliness of staff. All business, no warmth, everything felt soulless. Did I want my towels changed in the morning? No explanation of sustainability practices, just questions. No bottled water in the room. Clean towels that had seen their day. Nothing to make a guest feel at home. Bare essentials. I doubled the duvet for warmth. Breakfast was average. Grateful to see fresh fruit. Where was the toaster? Didn’t have one! In 2024 this felt more like a hostel than an art hotel. Maybe Aachen has unique standards. This is a hotel I do not recommend if you are seeking convenience to train station, service staff warmth and the sense that you, not your payments, are top priority.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. Good location. Lovely and clean.
Stayed 1 night in Jun 2024

8/10 Good

Daniel

Stayed 1 night in Jun 2024

10/10 Excellent

Ondrej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay, can get very busy quickly... book in advance (parking limited)
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible - Stay Away
Terrible, please STAY AWAY. I arrived, walked into the lobby and saw two persons behind the reception and no clients around. I stood in front of the reception for about 15 minutes before anyone acknowledged my presence. When they stopped playing on their phones they finally greeted me, with a fake smile and immediately began screaming at us "Wear a face mask right now, NOW, or LEAVE!" Once I began speaking English their fake smile went away and you can hear in their voice that they were not happy to force themselves to speak English, the language of the world. I asked if there's an issue with COVID and they said YES, told us TWO of their staff members TESTED POSITIVE FOR COVID a few days ago. We were asked for 4 forms of ID, including Passport, Drivers License, and 2 credit cards (not sure why), and a copy of my rental car registration (again - not sure why). The 2 rooms we ordered were not what was advertised. We ordered 2 Twin beds (or 2 Double Bed) per room but were given 1 Twin bed ONLY. When confronted, we were told "you'll take what we give you, and if you don't like it YOU CAN LEAVE". Once inside, the rooms, furniture, Television, Bath Room were old and outdated. The hot water did NOT work so we couldn't take a shower! The room heater made terrible noise, so much that we couldn't sleep half the night. The bed sheets were DIRTY, blood stains and some kind of protein stains! The pool was CLOSED, Breakfast was NOT replenished, and laundry machines broken. STAY AWAY!
Stayed 2 nights in Oct 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, easy transport into town.
We stayed here twice in two week on our way and way back from Germany. We stayed in 6 different hotels and this was definitely the best. Staff were nice and helpful, it was the only hotel to offer a restaurant in the evening. Great breakfast buffet. Free parking, free WiFi. Would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near bus stop to the city. Sorry didn't try the spa. Breakfast great, but expensive
Stayed 1 night in Jul 2023

2/10 Terrible

Snjeev

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room allocated to us was the worst hotel room I have ever seen. We didn't stay and had to find others room in city. The two staff on duties were however very very helpful and helped us find a different property.
Stayed 2 nights in Apr 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Winston

Stayed 1 night in Jun 2022

10/10 Excellent

Winston

Stayed 3 nights in Jun 2022

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the motorway
Clean hotel which is near the motorway although you don't hear any road noise. Bed was comfortable and room was clean. Free parking at the hotel was full so had to pay €8 to park in their underground carpark or street parking is free. Didn't have breakfast so can't comment. Swimming pool and sauna is an extra charge (€9 and €2 for a locker).
Stayed 1 night in May 2022

8/10 Good

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly hotel
A friendly hotel and while the on-site parking was expensive (15 Euros per night) at least my car and belongings were safe
Stayed 1 night in Apr 2022

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Cool pool
The reason for booking was the pool, however it was so cold we could not use it
Stayed 1 night in Sep 2021

10/10 Excellent

Henning

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a pitstop
Booked the hotel because it had free onsite parking so it was annoying (but clearly not their fault) that the road in front of the hotel was being resurfaced and we had to park on the street a short walk away. The stay was fine as it was a pit stop but I hadn’t realised it was a way outside Aachen historic centre so we didn’t see anything of the city. Somehow the name of the hotel suggested a design hotel which it definitely wasn’t - simply, each room was called after an artist And had a print on the wall. The staff was very helpful though and suggested a lovely restaurant close by - Ferbers - where we managed to get a table.
Stayed 1 night in Jul 2021

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Ovidiu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Kateryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short trips
For the price it was a good stay. Simple and offered what was advertised. Could be a bit cleaner in corners and also we had some water difficulties in the bathroom. Would stay there again for a short trips. Is a lovely walk 25 min to old town.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Art hotel Aachen
We stayed in comfort double room, the room was good, completely new, probably just renovated. Everything was sparkling clean. I enjoyed the swimming pool and wellness area, it was nice and calm there. The breakfast was just great, you have everything you need and it's all good quality, tasty and fresh. The situation of the hotel is nice as well, not far to walk to the city center, but very quiet.
Stayed 1 night in Jan 2020